MapR
vsFreshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Different modules
- Performance
- Scalability
- Standard-based APIs and tools
- Direct access NFS
- manageability
- Monitoring
- Integrated security
- Multi-tenancy
- Community and forum support
- Persistent application client
- Apache HBase support
- Apache Drill support
- Apache Spark support
- 24/7 commercial support
- MapR POSIX client
- Real-time Reliable Transport for MapR DB
- Global Table replication for MapR DB
- Disaster recovery
- High availability
- Consistent Snapshots
- Advanced Multitenancy
Pricing Info
Pricing Info
MapR offers two enterprise pricing editions for users to choose from. Both plans are priced by quote, and come with a free trial for interested users to test the system. Here are the details:
Converged Community Edition
- Performance
- Scalability
- Standard-based APIs and tools
- Direct access NFS
- manageability
- Monitoring
- Integrated security
- Multi-tenancy
- Community and forum support
- MapR POSIX client
- Persistent application client
Converged Enterprise Edition
- Everything in the Community edition plus;
- Advanced Multitenancy
- Consistent Snapshots
- High availability
- Disaster recovery
- Global Table replication for MapR DB
- Real-time Reliable Transport for MapR DB
- 24/7 commercial support
- Apache Spark support
- Apache Drill support
- Apache HBase support
Integrations
Integrations
MapR integrates with the following business systems and applications:
- Cisco
- SAP
- Microsoft Azure
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aadhar, ActOn, Altitude Digital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
MapR Converged Data Platform is a high-performance data software that integrates Apache Drill, Hadoop, and Spark with real-time global event streaming, scalable enterprise storage.
Company Email
sales@mapr.com
Contact No.
Company's Address
MapR Headquarters
350 Holger Way
San Jose, CA 95134
USA
MapR Comparisons
Popular MapR Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
No IT Management Software will manate to cater to all the needs of a specific team. While main functionalities of MapR and Freshservice are obviously a priority you should also thoroughly examine the integrations supported by every app. Very often your team will already be using various kinds of SaaS software in your company and it’s much better to opt for apps that integrate well with each other. That way you can guarantee a reliable exchange of data between your teams and services, which can considerably reduce time spent on migrating between one solution and the other.
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