MapR
vsFreshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Different modules
- Performance
- Scalability
- Standard-based APIs and tools
- Direct access NFS
- manageability
- Monitoring
- Integrated security
- Multi-tenancy
- Community and forum support
- Persistent application client
- Apache HBase support
- Apache Drill support
- Apache Spark support
- 24/7 commercial support
- MapR POSIX client
- Real-time Reliable Transport for MapR DB
- Global Table replication for MapR DB
- Disaster recovery
- High availability
- Consistent Snapshots
- Advanced Multitenancy
Pricing Info
Pricing Info
MapR offers two enterprise pricing editions for users to choose from. Both plans are priced by quote, and come with a free trial for interested users to test the system. Here are the details:
Converged Community Edition
- Performance
- Scalability
- Standard-based APIs and tools
- Direct access NFS
- manageability
- Monitoring
- Integrated security
- Multi-tenancy
- Community and forum support
- MapR POSIX client
- Persistent application client
Converged Enterprise Edition
- Everything in the Community edition plus;
- Advanced Multitenancy
- Consistent Snapshots
- High availability
- Disaster recovery
- Global Table replication for MapR DB
- Real-time Reliable Transport for MapR DB
- 24/7 commercial support
- Apache Spark support
- Apache Drill support
- Apache HBase support
Integrations
Integrations
MapR integrates with the following business systems and applications:
- Cisco
- SAP
- Microsoft Azure
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aadhar, ActOn, Altitude Digital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
MapR Converged Data Platform is a high-performance data software that integrates Apache Drill, Hadoop, and Spark with real-time global event streaming, scalable enterprise storage.
Company Email
sales@mapr.com
Contact No.
Company's Address
MapR Headquarters
350 Holger Way
San Jose, CA 95134
USA
MapR Comparisons
Popular MapR Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as essential as features and client support level are pricing options provided by MapR and Freshservice. Even though cost should not be the only factor it’s surely a significant thing to consider. You should expect a flexible pricing package that can be matched with your business size and effortlessly scaled up every time your team grows. Be sure that you don’t choose plans that have extra functionalities that you won’t find a use for and always try to contact with the vendor directly as big companies can frequently benefit from special pricing. You should also try out a free trial or demo of each service to spend at least some time using it. It’s a helpful experience that doesn’t need you to invest any money and offers a reliable overview of what it feels like to work with MapR and Freshservice.
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