What is better ManageEngine ServiceDesk Plus or HP Service Anywhere? Assessing products for the top Help Desk Software need not be difficult. On our review platform, you can easily match ManageEngine ServiceDesk Plus and HP Service Anywhere and promptly evaluate their varying features. We allow you to take a look at their capabilities, supported devices, support service, prices, terms, and much more.
You may also review their overall score (8.7 for ManageEngine ServiceDesk Plus vs. 8.1 for HP Service Anywhere) and overall customer satisfaction level (100% for ManageEngine ServiceDesk Plus vs. 97% for HP Service Anywhere). Spend some time and assess your best choices and determine which one is right for your company. Similarly, you have to check the software vendor’s credibility; can they be relied upon and will they still be operating a few years from now?
We are aware that not all people have enough time to test a large number of different services, so we created a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: LiveAgent, Freshservice, Zendesk.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
IT service desk that’s easy to use, administer, and configure
Data consolidated from all sources to solve and prevent user problems
Context-aware search that enables employees to help themselves
Powerful analytics to identify potential issues before they become problems
You should pay attention to the fact that while both ManageEngine ServiceDesk Plus and HP Service Anywhere may offer an excellent range of features each app could be designed for a different business size. If you are studying different apps you may want to pay attention to a company type they are meant for. Some features could scale up effectively for big enterprises but if you have a small or medium business it’s frequently more sensible to refrain paying for advanced features that you may never have a chance to use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
