Freshservice

NOAWARDS
YET
Pricing:
Starting from $795
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Desktop Management
- Patch Management
- Software Deployment
- Remote Desktop Sharing
- IT Asset Management
- Desktop Configurations
- Service Pack Installation
- Active Directory Reports
- User Administration
- OS Deployment
- USB Device Management
- Power Management
- Mobile Application
Mobile Device Management
- Device Enrollment
- App Management
- Profile Management
- Asset Management
- Security Management
- Audit & Reports
Pricing Info
Pricing Info
ManageEngine EndPoint Central is available in 4 editions from small business to enterprise pricing. Instead of a free trial, users can access a Free Edition with robust features. Meanwhile, its premium plans are built for businesses that need more features. Here’s an overview:
Free Edition – $0
For SMBs with up to 25 computers and 25 mobiles
- Desktop and laptop management
- Patch management
- Software deployment
- Remote control
- Asset management
- Configurations
- Some general features
- MDM comes as an add on
Professional Edition – starts at $795
For basic desktop and laptop management in LAN
- Desktop and laptop management
- Some patch management inclusions
- Some software deployment inclusions
- Some remote control inclusions
- Hardware and software tracking
- Configurations (excluding USB device management)
- Some general features
- MDM comes as an add on
Enterprise Edition – starts $945
For all-round desktop and laptop management across WAN
- Desktop and laptop management
- Patch management
- Software deployment
- Remote control
- Asset management
- Configurations
- Some general features
- MDM comes as an add on
UEM Edition – starts at $1,095
For complete endpoint management
- Desktop and laptop management
- All inclusions of Enterprise Edition
- Modern management
- OS deployment
- Includes MDM
Add-Ons
- Failover Server – starts at $1,195
- Secure Gateway Server – $345
- Multilanguage Support – $185
Integrations
Integrations
ManageEngine EndPoint Central integrates with:
Other ManageEngine products
- Browser Security Plus
- Servicedesk Plus
- Servicedesk Plus On-Demand
- OS Deployer
- Asset Explorer
- Analytics Plus
Other products
- Jira
- Zendesk
- ServiceNow
- Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bridgestone, Xerox, Unicef, IKEA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Desktop Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops and more.
Company Email
sales@manageengine.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA
ManageEngine EndPoint Central Comparisons
Popular ManageEngine EndPoint Central Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
The services examined on this page are only a sliver of our full IT Management Software category and you should remember that there could be better alternatives out there. If you would like to guarantee you make the best possible choice for your company we strongly encourage you to test more services first. It may also be a good idea to check out our top 10 IT Management Software list to learn which services are now the best ones and leaders in the market.
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