Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single and Bulk User Management
- Group / Computer Management
- Help Desk Delegation
- Office 365 Management & Reporting
- Active Directory Automation
- Active Directory Cleanup
- Active Directory Reports
- Real Last Logon reports
- Exchange Management
- Government licensing compatible
- Offers 150 automatic reports
- Bulk account management
- Template creation for bulk accounts
- Mobile options available
- Terminal service for remote access
- Google integration
- Mass account activation or deletion
- Allows import of data from multiple platforms
Pricing Info
Pricing Info
ADManager Plus offers convenient pricing for enterprises of all sizes. ADManager Plus license is xml-based and supplied to you through e-mail. Each ADManager Plus license includes an administrator account by default.
Note: The pricing given below is for annual license only.
License Standard Professional
1 Domain – US$795
1 Domain + 2 Help Desk Technicians US$595 US$1,795
1 Domain + 5 Help Desk Technicians US$1,195 US$3,345
1 Domain + 10 Help Desk Technicians US$2,145 US$5,395
1 Domain + 20 Help Desk Technicians US$3,345 US$7,795
1 Domain + 50 Help Desk Technicians US$5,995 US$10,795
1 Domain + 100 Help Desk Technicians US$7,795 US$11,995
1 Domain + 200 Help Desk Technicians US$10,795 US$15,595
1 Domain + 500 Help Desk Technicians US$11,995 US$17,995
Each Additional Domain US$345 US$595
Integrations
Integrations
AdManager Plus integrates with the following systems:
- ServiceDesk Plus
- Zendesk
- ServiceNow
- MS SQL
- Oracle databases
- Zoho People
- Ultipro
- BambooHR
- SysLoq
- Splunk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toshiba, IBM, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ADManager Plus is a simple Windows Active Directory Management and Reporting Solution for AD Administrators and Help Desk Technicians.
Company Email
support@admanagerplus.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
ManageEngine ADManager Plus Comparisons
Popular ManageEngine ADManager Plus Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
No IT Management Software will be able to solve all the requirements of a specific team. Even though core features of ManageEngine ADManager Plus and Freshservice are important you should also carefully examine the integrations supported by each solution. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s much better to choose services that integrate well with each other. If you do that you will be able to guarantee a smooth transfer of information between your teams and apps, which can really reduce time wasted on migrating between one service and the other.
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