Freshservice

NOAWARDS
YET
Pricing:
Starting from $599.99
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Remote Control
- Manage All End Points Remotely
- Remote Deployment
- Resolve Techincal Issues Fast
- Automate IT Tasks
- Install Software And Manage Updates Across Multiple Computers
- Alerts
- Computer Grouping
- User Management
- Computer Health Monitoring
- Customized Reports
- Computer Activity
- Software And Hardware Analytics
- Storage And CPU Usage
- Anti-Virus Management
- Support For Kiosks, POS Systems, and Digital Signage
Pricing Info
Pricing Info
LogMeIn Central offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Basic
- $599.99/yr.
- Packages start at 25 computers
- Includes
- Remote Access
- User Management
- Computer Grouping
- Deployment
- Computer Search
- Online/Offline Status
- Reporting
- Multi-Monitor Support
- Ad Hoc Support
- Mass Delete
- Two-Factor Authentication
- 256-bit SSL Encryption
- Desktop & Mobile Apps
Plus
- $1,299.99/yr.
- Packages start at 25 computers
- All Basic Features +
- File Transfer
- Background Access
- Desktop Sharing
- File Sharing
- HD Remote Access
- Remote Print
- Multi-Monitor Display
- Remote Sound
- Desktop Shortcut
- Host Preference Packages
Premier
- $1,599.99/yr.
- Packages start at 25 computers
- All Plus Features +
- Patch Management
- Windows Updates
- Anti-Virus Management
- Anti-Malware Protection
- Proactive Alerts
- Endpoint Monitoring & Management
- Computer Audit and Inventory
- Advanced Reports & Analysis
- Mobile Access
- Premium Customer Support
Integrations
Integrations
LogMeIn Central integrates easily with all popular kiosks, POS systems, and digital signage solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chicago Symphony Orchestra, Au Bon Pain, BELL (Building Educated Leaders For Life)
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An endpoint management solution designed for internal IT teams, managed service providers, and technical support organizations.
Company Email
Contact No.
Company's Address
320 Summer Street
Boston, MA 02210
USA
LogMeIn Central Comparisons
Popular LogMeIn Central Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In the event you continue having second thoughts about which service will perform best in your case it might be a sound idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular each service is and how wide is its online presence. For example, in case of Facebook LogMeIn Central has 92804 likes on their official profile while Freshservice profile is liked by 7557 users.
Page last modified