What is better Logicalware MailManager or Helpshift? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is will work better for your business. For overall product quality, Logicalware MailManager received 7.3 points, while Helpshift received 8.9 points. At the same time, for user satisfaction, Logicalware MailManager scored 100%, while Helpshift scored 89%.
Information regarding their functions, tools, supported platforms, customer support, plus more are available below to help you get a more accurate review. Don’t forget to choose only the features your company needs so as not to waste money for features that are unnecessary.
In case you you would like to quickly decide on the optimal Customer Support Software according to our review team we suggest you take a look at the following services: Freshdesk, Freshdesk Omni, Zendesk.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Helpshift offers four SMB and enterprise pricing plans, depending on the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
It may not always be sufficient to simply compare Logicalware MailManager and Helpshift with each other. While reliable functionalities, pricing plans and user reviews are all important and should be considered when making a final choice, you should also check out the recognition and awards merited by every app. In many cases a less dominant service may turn out to be a good choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which reveals that in spite of smaller market popularity it’s a significant rival to the products that dominate the market.
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