What is better Logicalware MailManager or CozTel? Today’s firms need the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the right software, by allowing you to assess Logicalware MailManager and CozTel down to the very details of their individual features.
It's also possible to examine our total scoring values, which rate the software general quality and performance. Logicalware MailManager got a 7.3 score, while CozTel has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 100% (Logicalware MailManager) against 100% (CozTel). Keep in mind to opt for the solution that best addresses your top needs, not the software with the higher number of features.
Those of you who are pressed for time or want a Customer Support Software advice from our team might want to try out these top choices for the current year: Zendesk, Freshdesk Omni, Freshdesk.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
If you research different Customer Support Software solutions you shouldn’t just analyze their list of features and available pricing plans. Pay attention to the fact that the product should be matching your work processes and business so the more flexible their offer the better. Find our what OSes are supported by Logicalware MailManager and CozTel and be certain you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, because this might be a key element for many firms.
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