Logicalware MailManager

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Pricing:
Starting from £39
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multiple Customer Service channels (Email, chat, social media)
- Consulting & Training
- Integration & Customisation
Pricing Info
Pricing Info
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
Regular – £39/agent/month
- Unlimited Email Accounts
- 1 Facebook Account
- 1 Twitter Account
- 1 Chat User
- 1 Chat
Complete – £44/agent/month
- Unlimited Email Accounts
- Unlimited Facebook & Twitter Accounts
- Unlimited Chat Users
- Unlimited Concurrent Chats
Enterprise – By Quote
- Unlimited Email Accounts
- Unlimited Facebook & Twitter Accounts
- Unlimited Chat Users
- Unlimited Concurrent Chats
Integrations
Integrations
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Company Email
enquiries@logicalware.com
Contact No.
Company's Address
23 Manor Pl
Edinburgh EH3 7DX
United Kingdom
Logicalware MailManager Comparisons
Popular Logicalware MailManager Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Active browser sharing w/ form fill
- Agent efficiency
- Chat
- Deploy across unlimited domains
- Email management
- Integrated SMS
- Integrated workspace
- Live chat
- Mobile engagement
- Passive browsing sharing
- Reporting engine and scheduler
- SMS management
- Supervisor dashboard
- Twitter management
- Web-based chat reporting
Pricing Info
BoldChat offers three plans:
Pro: Starting at $599 agent/year
- Unlimited live chat with no hidden fees
- Fully customizable without re-implementing html code
- Works out-of-the-box with mobile and desktop browsers
- Proactively engage visitors
- Real-time skill routing
- Comprehensive reporting
- 24/7 product support
Premier: Contact the vendor for a quote
- Everything in Pro, plus:
- Advanced canned messaging options to boost operator efficiencies
- Supports auto assignment and distribution of chats across large teams and many deployments
- Advanced agent reporting
- Salesforce® integration module
Enterprise: Contact the vendor for a quote
- Everything in Pro & Premier, plus:
- Put live chat in your apps via the Mobile SDK (iOS and Android)
- Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter
- Real-time supervisor dashboard
- Robust APIs to extend BoldChat into 3rd party systems
- Single sign-on integration
Integrations
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat supports the following integrations:
- Salesforce
- Active Assist
- LogMeIn Rescue
- GeoFluent by Lionbridge
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Abt Electronics, Miyachi Unitek Corporation, Vornado, SalesNexus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
Company Email
support@boldchat.com
Contact No.
Company's Address
BoldChat Comparisons
Popular BoldChat Alternatives
In the event you continue having doubts about which product will be best in your case it may be a good idea to check out each service’s social metrics. These metrics are frequently a way to see how popular a given app is and how wide is its online presence.For example, if you analyze Logicalware MailManager LinkedIn account you’ll find out that they are followed by 99 people. In case of BoldChat the amount of followers on their LinkedIn page is 27.
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