What is better Logicalware MailManager or Atlassian Confluence? To ensure that you get the most efficient and productive Customer Support Software for your firm, you need to compare products available on the market. For example, here you may match Logicalware MailManager’s overall score of 7.3 against Atlassian Confluence’s score of 9.1. You can even compare their general user satisfaction: Logicalware MailManager (100%) vs. Atlassian Confluence (98%).
Moreover, you can assess their pros and cons feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to pick the best software for your business. It’s clear you should know your specific needs to realize which service matches those needs.
We realize that not all businesses have the time to test a wide range of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
No Customer Support Software will be perfect enough to cater to all the needs of a business. Even though key features of Logicalware MailManager and Atlassian Confluence are important you should also carefully analyze the integrations supported by every product. Very often your team will already be working with other types of B2B software in your company and it’s always more beneficial to select apps that integrate well with one another. With that approach you can guarantee an effortless exchange of data between your teams and services, which can really reduce time wasted on migrating between one product and the next.
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