What is better LivePerson or Atlassian Confluence? Different organizations require different types of Customer Support Software. To understand well which solution meets your needs, think of evaluating various solutions feature by feature an taking into consideration their terms and pricing. Similarly, you can get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: LivePerson (8.8) vs. Atlassian Confluence (9.1) for overall quality and performance; LivePerson (100%) vs. Atlassian Confluence (98%) for user satisfaction rating. Check out their strong and weak points and find out which software is a more sensible choice for your company. A simple, practical tip is to write the pros and cons of both services next to each other and check which software comes on top.
Those of you who want to save some time or would like to get a Live Chat Software suggestion from our experts may want to investigate these top choices for the current year: Pipedrive, Zendesk, Vision Helpdesk.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
You don’t want only a broad set of features and scalable pricing from a popular Customer Support Software. Almost as significant as main features is a trustworthy customer support. You want to ensure that when you have any questions about LivePerson or Atlassian Confluence, or you face some problems, or perhaps you’ll need to request a certain update or feature beneficial to your team you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to profit from personal training or at least a knowledge base you can use.
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