What is better LiveAgent or ALVAO? Today’s enterprises look for the best Customer Support Software product to keep on being competitive. On this page we help you with choosing the right tool, by allowing you to assess LiveAgent and ALVAO down to the very details of their individual functions.
You can even check our overall scoring values, which rate the software general quality and performance. LiveAgent got a 9.4 score, while ALVAO has a score of 8.7. Likewise, you may compare their general user satisfaction rating: 99% (LiveAgent) against 96% (ALVAO). Keep in mind to select the software that best addresses your most crucial needs, not the application with a lot of features.
Currently, the most popular solutions in our Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
In the event you continue having doubts about which product will perform best in your case it might be a sensible idea to take a look at each service’s social metrics. These metrics are quite often a way to see how popular each service is and how extensive is its online presence.For example, if you check LiveAgent LinkedIn profile you’ll learn that they are followed by 923 people. In case of ALVAO the volume of followers on their LinkedIn page is 1252.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
