Freshservice

NOAWARDS
YET
Pricing:
Starting from $5,000
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
A. Integration Module
- Integrates, converts, and delivers data between any two application end points
- Supports all integration patterns: A2A, B2B/EDI, cloud services, ETL, hybrid, and MFT
- Applies complex pre- and post-processing guidelines for data cleansing and enrichment
B. Data Management Module
- Utilizes big data technology for large-scale computing and storage
- Holds metadata and payload data in central repository aka data lake
- Manages writing and reading of data through APIs
- Reveals data on demand via schema-on-read technology
C. Data visibility layer
- Uses a Web dashboard to provide real-time windows into other two modules
- Tracks activities such as data flow, integration status, and payload profile
- Provides launching point from which to view and report on the data model
- Integrates seamlessly with leading third-party reporting tools
Pricing Info
Pricing Info
Liaison ALLOY Platform offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
CORE Standard Integration
- Starts at $5,000 / Month
- B2B Gateway – EDI
- B2B Integration – MFT
- Standard Application Integrations
- Security
PREMIUM Complex Integration and Data Management
- Starts at $15,000/month
- All compounds included in Core, plus:
- Master Data Management
- Data Views
- Enterprise Application Integrations
ELITE Custom Integration & Data Management
- Quote basis
- All compounds included in Premium, plus:
- Data Management
- Streaming Integration
Integrations
Integrations
Liaison ALLOY Platform integrates with the following business systems and applications:
- Annaghabane Consulting
- Ariba SAP
- Aspen Systems
- Aurora Technologies
- BPS Live
- Blue Ridge Inventory
- Business Systems Integrators
- CGI AMS Advantage
- CNET Content
- CompuSys
- Coupa
- Cybercom Finland
- DataDivider
- Doppio Group
- EXOStar
- GraceBlood
- Heeros
- Hughes Systems
- InnoFactor
- JRX Services
- Magneto
- McANA EDI Inc.
- MBS Dev
- MS Dynamics
- NetSuite
- Nettitude Group
- PAEBSA
- PMC America
- Progress Data Direct
- Randtronics Pty Ltd
- Royal 4 Systems
- SAP
- SciQuest
- Sikich
- Sitcur
- Software AG
- Tangible Security
- TECSYS
- TIBCO
- VL (formerly Virtual Logistics Inc.)
- VISA
- Yunhui
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Georgia Health Connect; Creative Bath Products,Inc.; KN Platech America Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The Liaison ALLOY Platform is a dPaaS or Data Platform as a Service technology that uses a data-centric approach to address integration, data management, and data visibility needs of enterprises.
Company Email
sales@liaison.com
Contact No.
Company's Address
3157 Royal Drive, Suite 200
Alpharetta, GA 30022
USA
Liaison ALLOY Platform Comparisons
Popular Liaison ALLOY Platform Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
You should pay attention to the fact that while both Liaison ALLOY Platform and Freshservice may offer a top quality array of features every software might be designed for a different company size. If you are analyzing various solutions you should pay attention to a business type they are meant for. Specific elements may scale up with no problem for large enterprises but if you run a small or medium company it’s frequently more sensible to stay away from paying for complex features that you might never actually use.
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