What is better Kuoll or Freshservice? When selecting the ideal IT Management Software for your business our recommendation is that you review the characteristics, costs, along with other critical info concerning the product and vendor. Here, you can check the parallels and disparities between Kuoll (overall score at 8.0 and user satisfaction at 97%) and Freshservice (overall score at 9.4 and user satisfaction at 97%).
You may also look at their unique details, like functions, plans, costs, terms and conditions, etc. What is more, analyze the terms closely for information on hidden costs, such as, installation, independent customer service, upgrade fees, cloud storage fees, and others.
People who want to save some time or want a IT Management Software suggestion from our team may want to take a look at these top choices for this year: Norton Security, aqua cloud, monday.com.
Kuoll is free for hobbyists in need of 50 bug reports, while enterprise pricing for teams is also available. Give the details a look, and select the most suitable option for your needs:
Kuoll integrates with the following business systems and applications:
Slack
JIRA
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kuoll script records user sessions and when something goes wrong and a user asks for support, then Kuoll attaches the recorded user session to a support request.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
If you are still having second thoughts about which app will be best for your company it might be a sensible idea to check out each service’s social metrics. These metrics are quite often a way to see how popular every service is and how wide is its online presence.For example, if you check Kuoll LinkedIn profile you’ll learn that they are followed by 19 people. In case of Freshservice the volume of followers on their LinkedIn page is 18549.
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