What is better Kony or Freshservice? If you’re having a hard time picking the right IT Management Software product for your needs, it’s a good idea to do a comparison of the available software and discover which solution offers more advantages. In particular, here you can assess Kony (overall score: 8.1; user rating: 99%) vs. Freshservice (overall score: 9.4; user rating: 97%) for their overall performance.
You can also see which one provides more functions that you need or which has better pricing plans for your current situation. Working with a clear table to evaluate their features will significantly increase the odds of getting the right product for your company. Look closely at other aspects of the software such as if it’s easy to use, flexibility, scalability, and pricing terms.
We did our best to prepare reviews of all popular IT Development Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Microsoft Visual Studio, Salesforce Platform, BitBucket.
Kony Development Cloud provides a wide range of cloud-based features to help you connect with any enterprise or third-party solution to orchestrate and mobilize your data.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partners Federal Credit Union, Independence Blue Cross, QRS Music, The City Of The Hague
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kony is an app development software company that offers tools for all phases of mobile app development, from design to management.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Almost as crucial as features and user support level are pricing packages made available by Kony and Freshservice. While pricing should not be the sole element it’s definitely a key thing to consider. You should look for a flexible pricing package that can be adjusted to your company size and easily scaled up if your company grows. Make sure you don’t select plans that have additional features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can usually count on discounts. You should also check out a free trial or demo of each service to spend at least some time using it. It’s a valuable experience that doesn’t need you to invest any money and offers a solid overview of what it feels like to work with Kony and Freshservice.
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