Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Random Password Generation
- Password Management
- Centralized Administration
- Security Ratings
- Passwords’ audits
- Active Directory Integration
- Folder Sharing
- Cross-platform Compatibility
- BYOD Integration
- Live Support
- Password Policy Generation
- User Provisioning
- Delegated Management
- Cloud-based Solution
Pricing Info
Pricing Info
Keeper Security offers two different pricing packages:
Keeper Business – $45/user/year
- Admin console
- Encrypted vault for every user
- Folders and subfolders
- Shared team folders
- Access from unlimited devices
- Policy engine and enforcements
- Security Audit
- Activity reporting
- Team management
- Basic Two-Factor Authentication (SMS, TOTP, smartwatch and FIDO U2F)
Keeper Enterprise – $60/user/year
- Everything in Keeper Business, plus:
- Single Sign-On (SAML 2.0) authentication
- Automated Team Management
- Advanced Two-Factor Authentication (DUO & RSA)
- Active Directory and LDAP sync
- SCIM and Azure AD provisioning
- Email auto-provisioning
- Command line provisioning
- Developer APIs for password rotation and backend integration
Integrations
Integrations
Duo Security, Google Authenticator, Authy, Sumo Logic, RSA SecurID Suite, Ping Identity Platform, OneLogin, JumpCloud, LogRhythm NextGen SIEM Platform, IBM QRadar, Microsoft Authenticator, Amazon S3, Okta, Azure Log Analytics, Splunk, Active Directory, Centrify, Office365.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SONY Pictures, PHILIPS, Health Infogix
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Keeper is a software platform that provides the highest level of data security with multi-layer encryption and decryption systems.
Company Email
support@keepersecurity.com
Contact No.
Company's Address
Keeper Security Inc, 850 W. Jackson Suite 500
Chicago IL 60607
USA
Keeper Comparisons
Popular Keeper Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
If you research different IT Management Software software you shouldn’t just look at their list of features and offered pricing packages. Pay attention to the fact that the product must be meeting your requirements and team so the more flexible their offer the better. Learn what OSes are supported by Keeper and Freshservice and be certain you will get mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, because this may be a key element for many businesses.
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