Kapture CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Call Center Management
- Campaign Management
- Contact Management
- Customer Portal
- Email Marketing
- Lead Management
- Lead Scoring
- Lead Tracking
- Social Media Integration
Pricing Info
Pricing Info
ESSENTIALS PLAN
1 . Ticketing Platform
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Ticketing System
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Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
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1000+ API Integrations
3. Support
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Online Support – Chat, Email, Call
Product Feature – 4 – Dashboards
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Analytics Dashboard
4. Others
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Knowledge Base
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Auto-Trigger
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Folder & Queue Management
5. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
6. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
PROFESSIONAL PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
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Multilingual Support
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24×7 Support
-
Continual Improvement Module
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Dedicated Account Manager
4. Dashboards
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Analytics Dashboard
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Advanced Analytics Dashboard
5. Others
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Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
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Contextual SOP
6. KAI
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Self-Serve
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Gen-AI Knowledge Base
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Ticket Deflection
7. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
8. Agent Assistance
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Summarize
-
Fix the Reply
-
Tone Selector
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Expand Text
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Profanity Detection
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Magic Reply
10. Post-Ticket Assignment
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Auto Ticket Summary
11. Post-Ticket Disposition
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Auto QA
12. Gen AI – Analytics
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CX Load Predictions
ENTERPRISE PLAN
1. Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
-
Web Forms
-
Sandbox
-
Internal Chat
6. KAI
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Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
-
FAQ Generation
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Smart FAQ Search
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Chatbot
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Email Bot
-
Social Media Bot
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
-
Agent Co-Pilot
9. Post-Ticket Assignment
-
Auto Ticket Summary
10. Post-Ticket Disposition
-
Auto QA
-
Auto Skillset
11. Gen AI – Analytics
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CX Load Predictions
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NLQ
Integrations
Integrations
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
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Zoho
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Freshdesk
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Zendesk
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Hubspot
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Jira
-
Salesforce
Call Integration
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Twilio
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Exotel
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Genesys
-
Sr.Knowlarity
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Ozonetel-Cloudagent
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Airtel
-
Tata Tele services
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Ameyo
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Ubona
Whatsapp Integration
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Gupshup
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Meta
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Twilio
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360dialog
-
Haptik
-
Yellow
Social Media Integrations
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Facebook
-
Instagram
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WhatsApp
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Linkedin
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X
-
Youtube
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Line
-
Play Store
-
App Store
eCommerce & Logistics Integrations
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Shopify
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Unicommerce
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Magento
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Woocommerce
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Lazada
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Shopee
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Blue Dart
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Delhivery
-
Square
Payments Integrations
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Paypal
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RuPay
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Razorpay
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PayTM
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PhonePe
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PayU
ERP Integrations
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Oracle
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Dynamics 365
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SAP
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Plumsoft
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Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Company Email
sales@kapturecrm.com
Contact No.
Company's Address
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Kapture CX Comparisons
Popular Kapture CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales Automation
- Leads Management
- Tasks Management
- Activities
- Contact Management
- Google Calendar Synchronization
- Email Management
- Activity Stream
- Export to CSV
- Import from other CRM
Pricing Info
Wakeupsales is a user friendly cloud CRM suited for teams of all sizes. It is popularly used by sales teams to streamline their sales process. The free CRM tool manage leads, create powerful customer relationships and improve the productivity with CRM Solution. IT, Real Estate, Digital Agencies, travel agencies, consulting and professional services firms can use this tool to maintain full control of their sales pipeline, close dealsand build lasting customer relationships.
Integrations
Wakeupsales integrates with the following business systems and applications:
- Quickbooks
- Freshbooks
- Google Calendar
- Asterisk
- Ring Central
- Twilio
- Zapier
- Mailchimp
- Sendgrid
- Amazon SES
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
WakeUpSales is an open source CRM application that manages and analyzes customer interaction and data to improve your business relationships & sales growth.
Company Email
support@wakeupsales.com
Contact No.
Company's Address
2059 Camden Ave. #118, San Jose,
California 95124 United States
WakeUpSales Comparisons
Popular WakeUpSales Alternatives
You shouldn’t count on exclusively a wide array of functionalities and adjustable pricing packages from a well-known CRM Software. Almost as crucial as key features is a trustworthy customer support. You want to guarantee that if you have any questions about Kapture CX or WakeUpSales, or you struggle with some problems, or perhaps you’ll want to request a specific revision or feature useful to your business you can trust in a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to enjoy personal training or at the very least an FAQ you can use.
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