Kapture CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Call Center Management
- Campaign Management
- Contact Management
- Customer Portal
- Email Marketing
- Lead Management
- Lead Scoring
- Lead Tracking
- Social Media Integration
Pricing Info
Pricing Info
ESSENTIALS PLAN
1 . Ticketing Platform
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Ticketing System
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Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
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1000+ API Integrations
3. Support
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Online Support – Chat, Email, Call
Product Feature – 4 – Dashboards
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Analytics Dashboard
4. Others
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Knowledge Base
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Auto-Trigger
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Folder & Queue Management
5. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
6. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
PROFESSIONAL PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
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Multilingual Support
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24×7 Support
-
Continual Improvement Module
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Dedicated Account Manager
4. Dashboards
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Analytics Dashboard
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Advanced Analytics Dashboard
5. Others
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Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
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Contextual SOP
6. KAI
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Self-Serve
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Gen-AI Knowledge Base
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Ticket Deflection
7. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
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Expand Text
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Profanity Detection
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Magic Reply
10. Post-Ticket Assignment
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Auto Ticket Summary
11. Post-Ticket Disposition
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Auto QA
12. Gen AI – Analytics
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CX Load Predictions
ENTERPRISE PLAN
1. Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
-
Web Forms
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Sandbox
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Internal Chat
6. KAI
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Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
-
FAQ Generation
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Smart FAQ Search
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Chatbot
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Email Bot
-
Social Media Bot
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
-
Agent Co-Pilot
9. Post-Ticket Assignment
-
Auto Ticket Summary
10. Post-Ticket Disposition
-
Auto QA
-
Auto Skillset
11. Gen AI – Analytics
-
CX Load Predictions
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NLQ
Integrations
Integrations
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
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Zoho
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Freshdesk
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Zendesk
-
Hubspot
-
Jira
-
Salesforce
Call Integration
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Twilio
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Exotel
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Genesys
-
Sr.Knowlarity
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Ozonetel-Cloudagent
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Airtel
-
Tata Tele services
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Ameyo
-
Ubona
Whatsapp Integration
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Gupshup
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Meta
-
Twilio
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360dialog
-
Haptik
-
Yellow
Social Media Integrations
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Facebook
-
Instagram
-
WhatsApp
-
Linkedin
-
X
-
Youtube
-
Line
-
Play Store
-
App Store
eCommerce & Logistics Integrations
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Shopify
-
Unicommerce
-
Magento
-
Woocommerce
-
Lazada
-
Shopee
-
Blue Dart
-
Delhivery
-
Square
Payments Integrations
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Paypal
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RuPay
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Razorpay
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PayTM
-
PhonePe
-
PayU
ERP Integrations
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Oracle
-
Dynamics 365
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SAP
-
Plumsoft
-
Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Company Email
sales@kapturecrm.com
Contact No.
Company's Address
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Kapture CX Comparisons
Popular Kapture CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Online Calendar
- ABC-123 Prioritized Tasks
- Daily Notes Organizer
- Planning Wizards
- Goal Tracking
- Cloud based, browser or mobile access
- Technical Support via Email
- Manage Contacts & Organizations
- Project Manager
- Sales Opportunity Tracking
- Outlook/Gmail Integration
- Email Center
- Professional Features
- Multi User / Access Control
- Custom fields & Page Layouts
- Website Integration
- Drip and Blast Email Marketing Campaigns
- Email and Phone Support
- Designated Account Manager
Pricing Info
Three editions are available for a variety of user needs ranging from personal planning and productivity to robust CRM solutions for business planning, team collaboration, sales automation and everything in between. Below are the subscription prices:
Essentials – $14/user per month or $12/user per month (billed annually)
- All-in-one planner (contacts, calendars, tasks and notes)
- Data sync with popular platforms
- Planning
- Mobile apps
Professional – $39/user per month or $29/user per month (billed annually)
- All Essentials features, plus:
- Sales management
- Organizations/Accounts
- Email integration
- Process automation
Business – $59/user per month or $49/user per month (billed annually)
- All features including:
- Project management
- Marketing automation
- Customization
- Access control
Integrations
PlanPlus Online supports integration with a variety of business systems and applications:
- Google Calendar
- Gmail
- Google Contacts
- Microsoft Outlook
- Google Maps
- BingMaps
- Mapquest
- Skype / JaJah / SIP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Integrated Financial Services, Dermapen LLC, McIntyre Construction, COmmCap Advisors
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PlanPlus Online is planning and organization software that increases individual effectiveness and allows you
to build a Culture of Productivity.
Company Email
sales@planplusonline.com
Contact No.
Company's Address
3216 Highland Drive #302, Salt Lake City, Utah 84106
PlanPlus Online Comparisons
Popular PlanPlus Online Alternatives
If you research various CRM Software software you shouldn’t simply analyze their list of features and provided pricing packages. Consider that the product must be meeting your standards and business so the more flexible their offer the better. Explore what OSes are supported by Kapture CX and PlanPlus Online and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, because this might be a critical factor for many businesses.
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