Kapture CX
vsKapture CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Call Center Management
- Campaign Management
- Contact Management
- Customer Portal
- Email Marketing
- Lead Management
- Lead Scoring
- Lead Tracking
- Social Media Integration
Pricing Info
Pricing Info
ESSENTIALS PLAN
1 . Ticketing Platform
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Ticketing System
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Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
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1000+ API Integrations
3. Support
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Online Support – Chat, Email, Call
Product Feature – 4 – Dashboards
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Analytics Dashboard
4. Others
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Knowledge Base
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Auto-Trigger
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Folder & Queue Management
5. Pre-Ticket Assignment
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Smart Routing
-
Customer Persona Based Resolution
6. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
PROFESSIONAL PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
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Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
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Advanced Analytics Dashboard
5. Others
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Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
6. KAI
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Self-Serve
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Gen-AI Knowledge Base
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Ticket Deflection
7. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
8. Agent Assistance
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Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
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Profanity Detection
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Magic Reply
10. Post-Ticket Assignment
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Auto Ticket Summary
11. Post-Ticket Disposition
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Auto QA
12. Gen AI – Analytics
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CX Load Predictions
ENTERPRISE PLAN
1. Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
-
Web Forms
-
Sandbox
-
Internal Chat
6. KAI
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Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
-
FAQ Generation
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Smart FAQ Search
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Chatbot
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Email Bot
-
Social Media Bot
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
-
Agent Co-Pilot
9. Post-Ticket Assignment
-
Auto Ticket Summary
10. Post-Ticket Disposition
-
Auto QA
-
Auto Skillset
11. Gen AI – Analytics
-
CX Load Predictions
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NLQ
Integrations
Integrations
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
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Zoho
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Freshdesk
-
Zendesk
-
Hubspot
-
Jira
-
Salesforce
Call Integration
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Twilio
-
Exotel
-
Genesys
-
Sr.Knowlarity
-
Ozonetel-Cloudagent
-
Airtel
-
Tata Tele services
-
Ameyo
-
Ubona
Whatsapp Integration
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Gupshup
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Meta
-
Twilio
-
360dialog
-
Haptik
-
Yellow
Social Media Integrations
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Facebook
-
Instagram
-
WhatsApp
-
Linkedin
-
X
-
Youtube
-
Line
-
Play Store
-
App Store
eCommerce & Logistics Integrations
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Shopify
-
Unicommerce
-
Magento
-
Woocommerce
-
Lazada
-
Shopee
-
Blue Dart
-
Delhivery
-
Square
Payments Integrations
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Paypal
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RuPay
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Razorpay
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PayTM
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PhonePe
-
PayU
ERP Integrations
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Oracle
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Dynamics 365
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SAP
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Plumsoft
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Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Company Email
sales@kapturecrm.com
Contact No.
Company's Address
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Kapture CX Comparisons
Popular Kapture CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Social media promotions
- Targeted email marketing campaigns
- Customized booking pages
- Mobile and tablet booking
- Appointment reminder emails
- Mobile payment processing
- Special offers, membership plans, and loyalty rewards programs
- Various booking data reporting
- Employee schedule and payroll
- Third-party API integration
- Offer booking on partner websites on the Booker Marketing Network:
- Direct website booking
- Customized gift certificates
- Facebook booking
- Integrated POS or point-of-sale system
- Credit card processing
- Staff scheduling
- Inventory management
- Built-in CRM
- Customer feedback surveys
Pricing Info
BASIC – $85/month
- Unlimited Logins
- Online Appointment Book & Bookings
- Appointment Reminders & Notifications
- Integrated Point-of-Sale
- Detailed Customer Records
- Package & Series Management
- Gift Certificates & eCommerce
- Optional Credit Card Processing
- Available Add-on: Booker Marketing Network
STANDARD – $135/month
- All Basic features, plus:
- Unlimited Document Storage
- Membership Management
- SMS/Text Appointment Confirmations
PLUS – By quote
- All Standard features, plus:
- Multi-Location Options
- Custom Customer Fields
- IP Lock
- Booker API Access Options
Integrations
- Booker API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yelo Spa, Uni K Wax, Mario Diab Salon, Tocar Day Spa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Booker is an online booking software built for small businesses in the spa and salon industry. It handles customer management, bookings, payments, and marketing. It also integrates with your current site, letting you easily add a "Book Now" button, which allows site visitors to view available time slots and book appointments on their own.
Company Email
support@booker.com
Contact No.
Company's Address
22 Cortlandt Street 18th Floor New York, New York 10007 United States
Booker Comparisons
Popular Booker Alternatives
No CRM Software will be able to cater to all the requirements of a company. Though core functionalities of Kapture CX and Booker should matter you should also thoroughly study the integrations provided by a given product. Very often you will already be working with other types of B2B software in your company and it’s always wiser to go with solutions that integrate well with each other. If you do that you can guarantee a smooth transfer of data between your teams and services, which can really reduce time spent on migrating between one app and the other.
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