What is better Kapdesk or Zendesk Chat? Finding the best Customer Support Software product is all about cross-checking different solutions and determining the top software for your specific needs. Our exclusive algorythm will give you an instant look at the general rating of Kapdesk and Zendesk Chat. For general quality and performance, Kapdesk scored 8.0, while Zendesk Chat scored 8.5. On the other hand, for user satisfaction, Kapdesk earned 100%, while Zendesk Chat earned 100%.
Below you can also check their functionalities, terms, plans, etc. to determine what application will be more appropriate for your company. One key element to evaluate is whether the app can toggle on/off limitations on various types of users to limit the exposure of any sensitive business data.
In case you you have to quickly locate the best Help Desk Software according to our experts we suggest you examine one of these products: Salesforce Service Cloud, Zendesk, Freshdesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Both Kapdesk and Zendesk Chat were reviewed by a panel of independent B2B experts who conducted a detailed examination of all key aspects of each software. Their final score was prepared using our unique SmartScore system which provides a separate partial score to every element such as: main functionalities, customer support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only thing important to a company so we do our best to pay attention to all aspects of a app prior to giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
