What is better Kapdesk or DeskXpand? Specific companies require different types of Help Desk Software. To understand well which solution suits you, think of evaluating various options feature by feature along with their conditions and prices. Furthermore, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: Kapdesk (8.0) vs. DeskXpand (8.0) for all round quality and efficiency; Kapdesk (100%) vs. DeskXpand (98%) for user satisfaction rating. Analyze their strong and weak points and decide which software is a better choice for your company. An effective, simple tactic is to write the strengths and weaknesses of both solutions side by side and find out which app comes on top.
If you have to quickly decide on the best Help Desk Software according to our review team we recommend you take a look at one of these solutions: Zendesk, Salesforce Service Cloud, Freshdesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Both Kapdesk and DeskXpand were evaluated by a group of independent SaaS experts who carried out a thorough analysis of all important elements of every app. Their final score was prepared by means of unique SmartScore system that calculates an individual partial score to every component including: main features, client support, mobile support, security, user satisfaction and media presence. We know useful features are not the only thing important to a company so we make an effort to pay attention to all facets of a solution prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
