Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Wizard-style navigation and dialogs
- Visual drag-and-drop builder and designer
- Support for building full-fledge apps
- Mobile-optimized and cloud ready apps
- Automation of processes
- Dynamic plugin architecture (both Java and dynamic OSGI)
- Ready-made apps from marketplace
- Support for data records management
- Easier management and deployment
- App versioning and publishing
- Tabular data lists
- Standard processes
- Visually configurable rules and actions
- Reduced cost of training
Pricing Info
Pricing Info
Joget Workflow is available in a wide array of pricing packages. It offers a 14-day free trial for users to test out its cloud-based solutions. Meanwhile, a free account is also available for on-premise deployment.
Joget Cloud Pricing
Joget Workflow On-Demand – starts at $2/user/month
This is an application Platform as a Service (aPaaS) powered by the Joget Workflow platform. Pricing is based on the number of users and included features.
- Starter (5-25 users) – $2/user/month
- Standard (30 users) – $4/user/month
- Enterprise (min. 100 users) – $6/user/month
- Large Enterprise (min. 100 users) – $10/user/month
Managed Services – starts at $300/month
A BYOL service for users who opt to outsource their Joget Workflow infrastructure.
- Silver (Dedicated Single Server Instance) – $300/month
- Gold (Dedicated Application and Database Servers) – $500/month
- Platinum (Load Balanced and Application Clustering) – $900/month
Joget On-Premise Pricing
Priced for small- and medium-sized businesses and enterprises.
- Community Edition – Free
- Professional Edition – $40/user
- Enterprise and Large Enterprise Edition – starts at $2,500
- Cloud Multi-tenancy Edition – starts at $15,000
Integrations
Integrations
Joget Workflow integrates with the following systems and applications:
- JSON
- Hashed password
- JavaScript
- Single Sign On
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kaplan Singapore, The Sven Group, Elpis Financial, e-Corvina
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Open-source platform for easily building of enterprise web and mobile apps, with rapid application development for enhanced efficiency and productivity.
Company Email
info@joget.org
Contact No.
Company's Address
1211 Traughber St
Milpitas, CA 95035
USA
Joget Workflow Comparisons
Popular Joget Workflow Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
You should note that even though both Joget Workflow and Freshservice may provide a top quality array of features every service might be designed for a different business size. If you are comparing features you may want to pay attention to a business size they are aimed at. Some functionalities could scale up well for large enterprises but if you have a small or mid-sized company it’s usually better to avoid paying for advanced functionalities that you may never actually use.
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