What is better JivoChat or HipChat? There are numerous Customer Support Software products in the market today. The best way to find out which app fits your needs best is to evaluate them side by side. For example, here you can examine JivoChat and HipChat for their overall score (7.8 vs. 8.6, respectively) or their user satisfaction rating (100% vs. 90%, respectively).
It’s also possible to examine their capabilities and pricing terms along with other valuable details below. When matching products make sure to analyze their similar functions and mark their distinctive elements to get a clearer picture of both deals. Likewise, bear in mind to check other issues like security, backup, ease-of-use, and customer service.
We are aware that not all companies have the time to scrutinize a large number of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
In case you continue having second thoughts about which product will perform best for your business it might be a sound idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular a given service is and how large is its online presence. For instance JivoChat Twitter account has currently 0 followers. At the same time HipChat Twitter is followed by 16398 users.
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