What is better Jive or Freshdesk Contact Center? When selecting the ideal Business Phone Systems for your business it is suggested that you examine the functions, costs, as well as other critical details regarding the product and vendor. Here, you can examine the parallels and disparities between Jive (overall score at 9.0 and user satisfaction at 97%) and Freshdesk Contact Center (overall score at 9.2 and user satisfaction at 100%).
You may also check out their specific modules, such as features, plans, costs, terms and conditions, etc. Moreover, read the terms carefully for information on hidden fees, like, setup cost, independent customer service, upgrade fees, storage fees, and others.
In case you you have to quickly identify the optimal Social Collaboration Tools according to our review team we suggest you check out the following solutions: Wrike, Asana, monday.com.
All standard voice pricing applies to new customers, is billed on a per-device basis, includes all features with unlimited use, and option for no obligation month-to-month account or long-term contract. 24/7 customer and technical support is also offered.
Jive integrates with the following business systems and applications:
Wrike
Workfront
Lucidchart
LoginRadius
Kapost
Folloze
Oracle Eloqua
SocialChorus
Bitium
Badgeville
Atlassian Integration Connectors
Gmail
Outlook
Evernote
Google Drive
Sharepoint Online
Cisco WebEx
Jabber
Microsoft Skype for Business Online
Google Hangouts
Salesforce
ServiceNow
Zendesk
Jira
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lafarge, Schneider Electric, T-Mobile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Jive is a software tool that gives you one place with everything you need to get your job done. It is packed with innovative tools and functionalities designed to empower businesses to be strategically aligned and help individual employees and teams boost productivity. It also offers integrated mobile apps that keep work teams connected 24/7.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
In the event you are still having doubts about which product will work best in your case it might be a sound idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular each software is and how extensive is its online presence. For example Jive Twitter profile has currently 21168 followers. At the same time Freshdesk Contact Center Twitter is followed by 1045 users.
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