What is better Jive or Freshdesk Contact Center? Assessing products for the top Business Phone Systems need not be hard. On our review platform, you can easily match Jive and Freshdesk Contact Center and promptly analyze their unique elements. We allow you to take a look at their functions, supported devices, customer support, pricing, terms, and much more.
It's also possible to examine their overall score (9.0 for Jive vs. 9.2 for Freshdesk Contact Center) and overall customer satisfaction level (97% for Jive vs. 100% for Freshdesk Contact Center). Take your time and assess your best options and find out which one is right for your company. Likewise, you must assess the software company’s business viability; can they be relied upon and will they still be operating a few years from now?
We did our best to prepare reviews of all popular Social Collaboration Tools solutions that you can find on the market, but among them these three caught our special attention: monday.com, Asana, Wrike.
All standard voice pricing applies to new customers, is billed on a per-device basis, includes all features with unlimited use, and option for no obligation month-to-month account or long-term contract. 24/7 customer and technical support is also offered.
Jive integrates with the following business systems and applications:
Wrike
Workfront
Lucidchart
LoginRadius
Kapost
Folloze
Oracle Eloqua
SocialChorus
Bitium
Badgeville
Atlassian Integration Connectors
Gmail
Outlook
Evernote
Google Drive
Sharepoint Online
Cisco WebEx
Jabber
Microsoft Skype for Business Online
Google Hangouts
Salesforce
ServiceNow
Zendesk
Jira
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lafarge, Schneider Electric, T-Mobile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Jive is a software tool that gives you one place with everything you need to get your job done. It is packed with innovative tools and functionalities designed to empower businesses to be strategically aligned and help individual employees and teams boost productivity. It also offers integrated mobile apps that keep work teams connected 24/7.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
When you select a service that you think will be an actual asset for your business you shouldn’t simply limit yourself to what professionals have to say about it. In many cases individual experience with the product may be different, depending on your own goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick overview of how real users of Jive and Freshdesk Contact Center rate their contact with the solution. Our algorithm is based on advanced analysis of product mentions on other websites, social media as well as blogs, so you will obtain a full and credible landscape of what other clients think about every product. In this example Jive got a total satisfaction rating at 97% while for Freshdesk Contact Center 100% of users claim they had a positive experience with it.
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