JitBit HelpDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Mobile Help Desk
- Two-Way Email Integration
- POP3/IMAP/SMTP
- Ticketing Management
- Secure Web-Based Interface
- Customer Support Request Tagging
- File Attachment Support
- Asset Management
- Canned Responses
- Knowledge Base
- Help Desk Automation
- Team Mailbox
- Reporting Options
- SSL Encryption
- Real-Time Updates
- Multilingual Support
Pricing Info
Pricing Info
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
- Supports Up to 10 Agents
- Free Upgrades Within 1 Year
- Perpetual License
Company – $3499
- Supports Up to 20 Agents
- Free Upgrades Within 1 Year
- Perpetual License
- Native iOS and Android Applications
- API, SAML
Enterprise – $4999
- Supports an Unlimited Number of Agents
- Free Upgrades Within 1 Year
- Perpetual License
- Native iOS and Android Applications
- API, SAML
- Source Codes
- GIT-Access to Latest Code Updates
- Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
- Supports 1 Agent
- 500MB Storage Space
- Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
- Supports Up to 4 Agents
- 1GB Storage Space
- Native iOS and Android Applications
- Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
- Supports Up to 7 Agents
- 5GB Storage Space
- Native iOS and Android Applications
- Personal Domain
- Downloadable Backups
- Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
- Supports Up to 9 Agents ($29/extra agent)
- Unlimited Storage Space
- Native iOS and Android Applications
- Personal Domain
- Downloadable Backups
- CDN
- Option to Hide JitBit Branding
- Expedited Support
- HIPAA Compliance
- BAA
- Upgrade/Downgrade Anytime
Integrations
Integrations
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
- JIRA
- Outlook
- Exchange
- Dropbox
- Slack
- Github
- Hipchat
- Bitbucket
- Zapier
- Google Drive
- Azure Active Dirctory
- Trello
- Harvest
- Asana
- Wordpress
- Visual Studio Online
- Azure DevOps/TFS/Visual Studio Online
- Highrise
- GitLab
- Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
Company Email
support@jitbit.com
Contact No.
Company's Address
Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Computer Telephony Integration (CTI)
- Interactive Voice Response (IVR)
- Automated Call Distribution (ACD)
- Advanced Call Routing
- Preview Dialer
- Power Dialer
- Progressive Dialer
- Agent Monitoring
- Reporting Dashboard
- Contact Management
- Lead Nurturing Tools
- Call Campaign Management
- Automated Workflows
- Cloud PBX Integration
- Native Salesforce Integration
- Open Source Toolkit
- Built-in Testing & Deployment
Pricing Info
Pricing is available by quote only. Contact Corvisa directly for more pricing details.
Integrations
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Your complete communications suite. Contact center software & telephony solutions for every business.
Company Email
sales@corvisacloud.com
Contact No.
Company's Address
1610 N. Second Street
Suite 101
Milwaukee, WI 53212
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When you test different Help Desk Software software you shouldn’t simply look at their list of features and offered pricing packages. Keep in mind the product should be adjusted to your standards and company so the more flexible their offer the better. Find our which systems are supported by JitBit HelpDesk and Corvisa Contact Center and ensure you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, as this might be a critical factor for many companies.
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