Jabber
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Forward on No Answer
- Call Forward on Busy
- Call Queuing
- Call Parking
- Call Retrieval
- Call Recording
- Call On Hold
- Caller ID
- Blocking
- Caller ID on waiting
- Calling Cards
- Conferencing
- Distinctive Ring
- Do Not Disturb
- E911
- Flexible Extension Logic
- Interactive Directory Listing
- Music On Hold/Transfer
- Overhead Paging
- Privacy
- Remote Call Pickup
- Roaming Extensions
- Supervised Transfer
- Talk Detection
- Time and Date
- Voicemail to Email
- Voicemail Grouping
- Stutter dialtones
- Visual Indicators
- Grayscale Status Icons
- Screen Reader Support
- Keyboard Shortcuts for Calls and Messages
- Screen Captures
- Call Controls
- Contact Lists
- Verification Menus
Pricing Info
Pricing Info
Cisco Jabber is available on a quote basis. You can contact the vendor for pricing details or to request a quote.
Integrations
Integrations
Cisco’s Jabber integrates easily with multiple business systems and applications. Both the on-premise version and the cloud-hosted one integrate with:
- SharePoints
- IBM Connections
- IBM Notes
- SAP
- Google Calendar
- Office 365
- SAP Jam
- WebEx
- Exchange
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Jabber is an instant messaging software that allows you to make quick phone calls using your ethernet location and ensures reliable communication with little bandwidth. It uses Extensible Messaging and Presence Protocol that offers greater security and encryption.
Company Email
juser@jabber.org
Contact No.
Company's Address
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA, 95134-1706
USA
Jabber Comparisons
Popular Jabber Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
support@cloudtalk.io
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
CloudTalk Comparisons
Popular CloudTalk Alternatives
If you continue having second thoughts about which solution will work best for your business it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular each product is and how extensive is its online presence.For example, if you look at Jabber LinkedIn profile you’ll see that they are followed by 49 people. In case of CloudTalk the volume of followers on their LinkedIn page is 40.
Page last modified