Zengine by WizeHive

NOAWARDS
YET
Pricing:
Starting from £19.98
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Capture a customer’s contact information
- Capture interactions between your agent and customer
- Customer reference Number
- During an interaction, your agent can create several service requests
- End-to-end customer management
- Raise service requests while on the phone with your customer
- Full access to the knowledge management
- Recorded interactions with the customers
- Send emails and texts to customer directly
Pricing Info
Pricing Info
Starter: £19.98 per user/month
- Service desk
- 2000+ pre-built forms
- Web forms
- 1 GB Storage
Standard: £29.98 per user/month
- Contact Centre
- Service Desk
- Customer Self Service
- 5 GB Storage
Professional: £69.98 per user/month
- Case Management
- Mobile Apps
- Mobile Worker
- 15 GB Storage
Enterprise: £89.98 per user/month
- Integration
- Full Branding
- Training
- 25 GB Storage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Company Email
contact@iTouchVision.com
Company's Address
6-8 Bonhill street London, EC2A 4BX United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Grants Management
- Scholarship Management
- Awards Management
- Internship Management
- Fellowship Management
- Accreditation Management
- Customer Management
- Branded Online Application Forms
- Unlimited File Uploads
- Integrated CRM
- Integrated Database for Tracking
- Confirmation Emails
- Dashboard & Reporting
- Branded Online Review Portal
- Reviewer Assignments
- Bulk Email
- Secure Hosting via AWS
- Branded Online Submission Portal
- Letters of Recommendation
- Automated Emails
- Automated Assignments
- 1000+ Integrations
- Audit Trail Reporting
- Automated Workflows
- Single Sign-On
- Online, On-demand Help Center
- Email, Phone, Web Support
- Workplace Set Up
- Implementation Lead
- Project Plan
- Project Management
- Data Migration Services
Pricing Info
Zengine by WizeHive was developed as a flexible, scalable platform that can be set up to directly address the goals and requirements of your organization. As such, pricing is custom per client.
All plans include:
- Secure hosting on AWS
- One-on-one implementation and staff training
- Ongoing education and training opportunities
- Full access to support services team
Integrations
Zengine by WizeHive has pre-built plug-ins for GuideStar and ScholarSnapp. Its built-in Zapier connections allow for integration with 2000+ platforms. In addition, it has open API that allows for integration with other SAML systems. SalesForce and QuickBooks are popular among its users.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bill & Melinda Gates Foundation, Stanford University, Pediatric Brain Tumor Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A CRM-centric grant management software that helps organizations in education, research institutes, and non-profits manage process lifecycles involving grants, fellowships, and awards among others. It features more than a thousand integrations, robust reporting, and a powerful built-in CRM module. These make it a go-to solution for cause-based organizations.
Company Email
sales@wizehive.com
Contact No.
Company's Address
WizeHive Inc.
441 E. Hector Street
Conshohocken, PA 19428
USA
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It may not always be sufficient to just compare iTouchVision Contact Centre and Zengine by WizeHive with one another. Even though useful functionalities, pricing plans and customer experience are all important and should be included when making a final choice, you should also pay attention to the recognition and awards won by each software. Frequently a less known app may turn out to be an excellent choice that was a winner of many SaaS awards such as our Experts’ Choice Award which shows that despite smaller market popularity it’s a worthy contender to the apps that rule the market.
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