Soffront CRM
NOAWARDS
YET
Pricing:
Starting from £19.98
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Capture a customer’s contact information
- Capture interactions between your agent and customer
- Customer reference Number
- During an interaction, your agent can create several service requests
- End-to-end customer management
- Raise service requests while on the phone with your customer
- Full access to the knowledge management
- Recorded interactions with the customers
- Send emails and texts to customer directly
Pricing Info
Pricing Info
Starter: £19.98 per user/month
- Service desk
- 2000+ pre-built forms
- Web forms
- 1 GB Storage
Standard: £29.98 per user/month
- Contact Centre
- Service Desk
- Customer Self Service
- 5 GB Storage
Professional: £69.98 per user/month
- Case Management
- Mobile Apps
- Mobile Worker
- 15 GB Storage
Enterprise: £89.98 per user/month
- Integration
- Full Branding
- Training
- 25 GB Storage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Company Email
contact@iTouchVision.com
Company's Address
6-8 Bonhill street London, EC2A 4BX United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Business rules
- Complete personalization
- CRM analytics
- CRM portals
- Customer service management
- Developer API
- Email marketing
- Employee helpdesk
- Graphical process designer
- Knowledge management
- Marketing automation
- Mobile CRM
- Project management
- Quote and proposal management
- Role-based security
- Sales automation
- Sales forecasting
- Wysiwyg form designer
Pricing Info
Soffront CRM offers a 14-day free trial and three plans:
Starter: $20 per user/month
- 2,000 sales emails
- Unlimited technical support
- Email support
Professional: $40 per user/month
- 5,000 sales emails
- Unlimited technical support
- Email and phone support
Full-Service: $60 per user/month
- 10,000 sales emails
- Unlimited technical support
- Email and phone support
Integrations
Soffront online CRM integrates with Microsoft Outlook and Google Apps to synchronize calendars and activities.
Soffront also integrates with 400+ accounting, eCommerce, event management and other business apps using Zapier.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Celeritas, StoneEagle Group, CASO, ImageTek
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Soffront CRM offers a complete solution for departments such as marketing, sales, customer service, engineering and IT at an affordable price.
Company Email
marketing@soffront.com
Contact No.
Company's Address
45437 Warm Springs Blvd, Fremont, CA 94539, USA
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No CRM Software will be perfect enough to cover all the requirements of a specific team. While main features of iTouchVision Contact Centre and Soffront CRM are important you should also carefully study the integrations offered by a given solution. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s much more beneficial to select products that integrate well with one another. That way you will be able to guarantee a smooth transfer of data between your teams and software used, which can significantly reduce time wasted on migrating between one solution and the other.
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