SCRM Champion

NOAWARDS
YET
Pricing:
Starting from £19.98
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Capture a customer’s contact information
- Capture interactions between your agent and customer
- Customer reference Number
- During an interaction, your agent can create several service requests
- End-to-end customer management
- Raise service requests while on the phone with your customer
- Full access to the knowledge management
- Recorded interactions with the customers
- Send emails and texts to customer directly
Pricing Info
Pricing Info
Starter: £19.98 per user/month
- Service desk
- 2000+ pre-built forms
- Web forms
- 1 GB Storage
Standard: £29.98 per user/month
- Contact Centre
- Service Desk
- Customer Self Service
- 5 GB Storage
Professional: £69.98 per user/month
- Case Management
- Mobile Apps
- Mobile Worker
- 15 GB Storage
Enterprise: £89.98 per user/month
- Integration
- Full Branding
- Training
- 25 GB Storage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Company Email
contact@iTouchVision.com
Company's Address
6-8 Bonhill street London, EC2A 4BX United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Messaging
- Automated Replies
- AI Translation
- Lead Management
- Multi-Platform Integration
- Broadcast Marketing
- Employee Management
- Secure IP Simulation
- Performance Tracking
- Real-Time Alerts
Pricing Info
SCRM Champion offers two pricing plans and a free version. Here’s an overview:
Free Plan – $0 for up to 5 ports
- Up to ten entries of data export
- Multi-login
- Client-specific translation
- Lite text translation
- Session proxy
- Up to three conversations per batch of bulk messaging
- Personalized quick replies
- Group bot
- Conversation management
Standard Plan – $7.50/platform for 100 or more platforms
- Everything in the free plan
- Device management
- Account list
- Protocol account login
- Traffic distribution link
- Fan system deduplication
- Work order deduplication
- Data work order report
- Standard text translation
- Up to 10 images and voice translations per day
- Up to three keyword auto-replies
- Chat history of first 20 messages (up to 5 client replies per day)
- Follow up records
- Client tagging
- Client profiling
- Client data for the first 20 clients
- Sensitive word and behavior monitoring for the first ten results
- Private key
- Group data for the first 20 groups
Professional Plan – $11/platform for 100 or more platforms
- Everything in the standard plan
- Performance reports and settings
- Organizational structure
- Role management
- Group welcome message
- Group tag management
- Unlimited group lists
- Session statistics
- Decryption key
- Unlimited sensitive word, chat, and behavior monitoring
- Client data encryption
- Client statistics
- Unlimited client lists
- Fan activity tagging
- Complete conversation archive
- Super pinned conversations
- Anti-ban settings
- Unlimited keyword auto-replies
- Unlimited bulk messaging
- Unlimited voice and image translations
- Pro text translation
- ChatGPT translation
- Duplicate fan tagging
Integrations
SCRM Champion can integrate with the following:
- CloudSeven
- Promo Picasso
- EchoData
- iMX
- HiSophi
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sea Limited, Shopify, VNG Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SCRM Champion has a centralized platform ensures efficient handling of customer interactions across multiple channels.
Company Email
info@hiseven.com
Contact No.
Company's Address
Kuala Lumpur, Malaysia
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In case you are still having second thoughts about which product will work best for your business it might be a sound idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular each product is and how big is its online presence. For example, in case of Facebook iTouchVision Contact Centre has 484 likes on their official page while SCRM Champion profile is liked by 0 people.
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