What is better ISL Online or Gladly? Different companies require different types of Customer Support Software. To understand well which solution suits you, think of evaluating various solutions feature by feature including their conditions and prices. Furthermore, you can get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: ISL Online (8.4) vs. Gladly (7.4) for total quality and efficiency; ISL Online (88%) vs. Gladly (N/A%) for user satisfaction rating. Check out their high and weaker points and decide which software is a better option for your company. One simple but effective tactic is to note down the strengths and weaknesses of both applications next to each other and check which app has more benefits.
We realize that not all businesses have enough time to try out a wide range of various solutions, so we created a list of suggestions that you may find useful. Our top choices for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Please pay attention to the fact that while both ISL Online and Gladly may provide a top quality range of features each software might be aimed at a different business size. If you are analyzing various solutions you may want to give some attention to a company type they are aimed at. Some features could scale up effectively for large enterprises but if you run a small or mid-sized business it’s often more sensible to avoid paying for complex functionalities that you might never actually use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
