Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Prototyping and Requirements Management
- Capture Requirements in Context
- Drag and Drop Requirements
- Prioritize User Stories, Tasks, and Deliverables
- Capture Exact Information
- Kanban Views
- Responsive and Interactive Prototypes
- Lo-Fi Wireframes
- Hi-Fi Apps
- Real Data and Logic
- Bridgets
- Widget Responsive Behaviour
- Setup Breakpoints
- Global Prototyping Assets
- @Mentions
- Comments and Feedback
- Email Notifications
- Share Projects
- Export Projects
- Full Traceability Across Software Lifecycle
- Guided Reviews
- ALM Integrations and Connectors
- Real-Time Snchronization
- Enterprise-Grade Security
- Project Analytics
- Company-Wide Administration
- Global Professional Services
Pricing Info
Pricing Info
iRise offers an SMB pricing plan for independent contractors and small companies. It also offers enterprise pricing plans for large teams and corporations who are invited to reach out to sales for a quote. Here are the details:
iRise Personal Plan
- $39/mo. – billed monthly
- $29/mo- billed annually
- 1 User Account
- Unlimited Reviewer Accounts
- Up to 10 projects
- Rapid interactive wireframing
- Hi-Fidelity Designs and Prototypes
- Online Reviews with Commenting
- Integrated Requirements Management
- Instant Documentation
iRise Team and Pricing Plans – By quote
- Customize For Your Team
- Real-Time Collaboration
- Integration: JIRA, TFS, HP, IBM, Jama, and more
- User and Group Management
- Shared Asset Libraries
- Advanced Security, LDAP, and SSO
- Instructor-Led Training
- On-Premise Deployment
- Custom Documentation
- Premier Support
Integrations
Integrations
iRise supports integrations with ALM (Application Lifecycle Management) platforms such as:
- JIRA
- RALLY SOFTWARE
- Visual Studio
- Jama
- VERSIONONE
- IBM RATIONAL SOFTWARE
- userzoom
- HP Quality Center HP ALM
- blueprint
- CONFORMIQ
- Google Apps
- okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, National Grid, Metlife
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A collaborative prototyping and project requirements management software for development and agile teams.
Company Email
info@irise.com
Contact No.
Company's Address
IRISE, 2381 Rosecrans Avenue
El Segundo, CA 90245
USA
iRise Comparisons
Popular iRise Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
You should pay attention to the fact that while both iRise and Freshservice may offer a top quality set of features every app might be designed for a different company size. If you are comparing features you should focus on a company size they are meant for. Some elements might scale up well for huge enterprises but if you own a small or mid-sized business it’s usually better to refrain paying for advanced functionalities that you may never actually use.
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