Compare Iridize vs. Lithium

If you’re experiencing a tough time selecting the best Customer Experience Management Software product for your circumstances, we suggest that you compare the available software and find out which one offers more advantages. For example, here you can examine Iridize (overall score: 7.3; user rating: 100%) vs. Lithium (overall score: 8.8; user rating: 98%) for their overall performance. It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to evaluate their features will significantly increase the possibility of getting the appropriate product for your company. Look closely at other areas of the software such as if it’s easy to use, flexibility, scalability, and pricing plans. At the moment, the top products in our Customer Experience Management Software category are: Qualtrics CX, Yotpo, Contactually.
Product

Iridize

VS

Lithium

VS

Iridize screenshot Lithium screenshot
Pricing Page

Score

Our Score

7.3 ?

Our Score

8.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?

Price

Price

by quote

By quote

Pricing Model

Pricing Model

Annual Subscription | Quote-based Quote-based
Complete Review

Complete Review

Overview

Overview

Iridize offers contextualized and personalized guides for smooth onboarding and employee training.
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Useful Links
Prominent Customers

Prominent Customers

DellEMC, Sentry Insurance, Mediamath Sony, Skype, Barclaycard, Symantec
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
iPhone/iPad
Mac
Web-based
Available Support

Available Support

Phone
Training
Phone
Ticket Training
Company's Address

Company's Address

39 Shaul Hamelekh Blv
Tel Aviv 6492807
Israel
225 Bush St., 15th Floor
San Francisco, CA 94104
USA
Types of Customers

Types of Customers

Large Enterprises Small Business | Large Enterprises | Medium Business
Features

Features

Iridize FEATURES

  • Personalized guides
  • User and Guide Drilldown Activity
  • User segmentation
  • User activity/tracking
  • Audit trail support.
  • Time based in-product communication
  • Visual analytics
  • Guide rules and conditions
  • Rich formatting and PDF export
  • Release notes
  • Branded guides
  • Polls
  • Embedded forms
  • Help Widget
  • Onboarding Widget
  • API

Lithium FEATURES

  • Forums
  • Contests
  • Crowdsourced Ideas
  • Blogs Ratings & Reviews
  • Groups
  • Q&A
  • Tribal Knowledge Base
  • Gamification
  • Photos & Videos
  • Value Analytics
  • Mobile Agent
  • Expert Resources
  • Approvals
  • Custom Integration
  • Clear Ownership
  • Social Web Analytics
  • Custom Social Reports and Exports
  • Agent Productivity and Workload Monitor
Vendor Email

Vendor Email

contact@iridize.com press@lithium.com
Pricing Page

Pricing Page

Learn more about Iridize pricing Learn more about Lithium pricing
Integrations

Integrations

Iridize has direct integration with Microsoft Dynamics, Salesforce and SharePoint. It also integrates with Zendesk and cloud solutions such as, ERP, HRM, LMS, CRM, help desk, web portals, project management and other SaaS products.

Lithium integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • Google+
  • Microsoft
  • Salesforce
  • Klout
  • Social networks
Available Plans

Available Plans

Iridize’s SMB and enterprise pricing is available by request for a customized plan. The vendor will also offer a free trial for prospective buyers, and a lifetime free plan for teams up to 100 users.

Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.

Communities

Online Communities – Transform your website into a social destination.

  • Lithium Social Intelligence
  • Premium Gamification
  • Value Analytics and Benchmarking
  • Mobile/Responsive
  • Social Contests
  • Bulk Data API

Social Media Management

Social Publishing – Publish social content to drive deeper engagement in half the time.

  • Global Content Calendar
  • Campaign Planning
  • Content & Posting recommendations
  • Roles, workflows & approvals
  • Social Marketing Analytics
  • Reporting APIs

Social Response – Manage social customer service at scale while improving quality.

  • Response Analytics
  • Mobile Application
  • Enterprise Level Workflows
  • Support for Facebook Messenger
  • Support for Twitter Customer Feedback
  • CRM and Reporting APIs

Communities+Social

  • All features, plus
  • Tribal Knowledge Base
  • Crowdsourced Ideas
  • Experts
  • CRM Integrations
  • Shared Dashboard
  • Monitor Wall
Languages Supported

Languages Supported

English English
Contact Phone

Contact Phone

+1-917-720-3266 +1-415-757-3100
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Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which solution will be best for your company it may be a sensible idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular a given product is and how wide is its online presence. For instance, in case of Facebook Iridize has 268 likes on their official page while Lithium profile is liked by 5203 users.