Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Real Time Analytics
- Up Time Monitoring
- Diagnostic Tools
- Bandwidth monitoring
- Server monitoring
- Internet Usage monitoring
- IP address monitoring
- Web Traffic Reports
- SLA Monitoring
- Wireless Device Monitoring
- Automated Inventory Capabilities
Pricing Info
Pricing Info
Ipswitch offers four enterprise pricing licenses for users to choose from. A free trial is also available for companies interested to test the features in advance. Give the details a look, and select the most suitable license for your business:
WhatsUp GoldBasic View – $1755 starting fee (one time license)
- Availability Monitoring
- Discovery
- Inventory
- Alerting and Reporting
- Performance Monitoring
WhatsUp Gold ProView – $2415 starting fee (one time license)
- All BasicView Features
- Wireless Monitoring
- Advanced (SSH, WMI, HTTPS) Monitoring
WhatUp Gold TotalView – $3495 per license (one time license)
- All ProView features
- Virtual Monitoring
- Flow Monitoring
- App monitoring
- Web Monitoring
WhatsUp Gold TotalView Plus – $4995 starting fee (one time license)
- Network Configuration
- Scalability Pollers
- All WhatsUp Gold TotalView Features
Integrations
Integrations
At the moment, Ipswitch offers a streamlined integration with OpsGenie.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ford, Geico, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Ipswitch present a variety of modules that can relieve burden off your IT teams and help improve your business efficiency.
Company Email
bferrari@ipswitch.com
Contact No.
Company's Address
Ipswitch, Inc., 83 Hartwell Ave.
Lexington, MA 02421
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
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When you test different IT Management Software software you shouldn’t only study their list of features and available pricing plans. Pay attention to the fact that the app must be matching your work processes and company so the more flexible their offer the better. Explore which platforms are supported by Ipswitch and Freshservice and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a deal breaker for many firms.
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