What is better Intercom or EmbedReviews? When looking for the ideal Customer Experience Management Software for your business our recommendation is that you examine the features, pricing, as well as other essential data regarding the product and vendor. Here, you can examine the similarities and disparities between Intercom (overall score at 8.9 and user satisfaction at 96%) and EmbedReviews (overall score at 8.0 and user satisfaction at 100%).
You can also check their specific modules, for example functions, plans, costs, conditions, etc. What is more, read the terms closely for information on extra charges, such as, setup cost, separate helpdesk support, upgrade fees, storage fees, and more.
In the event you want to quickly decide on the best Customer Support Software according to our review team we advise you try out one of these products: Freshdesk Omni, Zendesk, Freshdesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
If you continue having doubts about which app will work best in your case it may be a sensible idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular a given product is and how large is its online presence. For example, in case of Facebook Intercom has 6194 likes on their official profile while EmbedReviews profile is liked by 1411 people.
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