Interactive Intelligence CaaS
NOAWARDS
YET
Pricing:
by quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omnichannel customer support (email, SMS, chat, social media)
- Real-time performance visibility
- Voice Self Service
- Unified Communications
- Workforce management
- Virtual queue callback
- Business Process Automation
- Strategic planning
- Collections
- Outbound Dialing
- Multichannel recording
- CRM and UC Integrations
- Speech recognition
- Customer surveys
- Quality management
- Workforce Optimization
- Supervisor iPad Edition
- Interactive voice response
- Reporting and Analytics
- Speech analytics
Pricing Info
Pricing Info
Pricing available by quote only. Contact Interactive Intelligence for more pricing information.
Integrations
Integrations
Interactive Intelligence supports integrations with the following business systems and applications:
- Amazon Web Services
- Microsoft® Lync® Server
- Microsoft Dynamics® CRM
- Buzzient Enterprise™
- Oracle Social Experience
- Astute
- Heat (FrontRange)
- Onyx (Consona)
- Remedy (BMC)
- Oracle Service Cloud
- SAP
- Salesforce®
- Siebel (Oracle)
- NICE
- Verint
- Aspect
- PureCloud
- OrgSpan Select
- OrgSpan Connect CIC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
Company Email
Contact No.
Company's Address
7601 Interactive Way
Indianapolis, Indiana 46278
USA
Interactive Intelligence CaaS Comparisons
Popular Interactive Intelligence CaaS Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Collect Features
- Unlimited Responses
- Adjust Invitation Rate
- JavaScript Installation
Invitation Types
- Layered Invitation
- Discreet Invitation
- Redirected Invitation
Design Features
- Customizable Look and Feel
- Thank You Pages
- 30+ Languages
Question Types
- Single Select
- Multi Select
- Ranking
- Set of Ratings
- Calculated Fields
- Open-Ended
Advanced Question Features
- Skip Logic
- Piping
Pricing Info
iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.
Integrations
iperceptions supports integrations with the following business systems and applications:
- Google Analytics
- Tealeaf
- ClickTale
- Adobe Analytics
- Omniture Site Catalyst
- Sitecore
- Coremetrics
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
Company Email
marketing@iperceptions.com
Contact No.
Company's Address
3575 Boulevard St-Laurent, Suite 310. Montreal, Québec
iperceptions Comparisons
Popular iperceptions Alternatives
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