GoTo Resolve
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unattended Remote Access
- On-Demand Remote Access
- Time Window
- SMS Notifications
- Session Chat
- Concurrent Sessions
- Call Transfer/Conference
- Personal Assistant
- Automated PC Repair
- Custom Repair Processes & Apps
- Session History
- Specialist Notes
- Direct Downloads
- Customer Reviews
- Software Customization
Pricing Info
Pricing Info
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
- 1 Specialist Login ID
- Subaccounts
- Unlimited Installs & Software Copies
- Unlimited Connections & Sessions
- 50 Unattended Remote Access Endpoints
- 1 Concurrent Session
- Co-Branded
- IT Pro Features
- Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
- 1 Specialist Login ID
- Subaccounts
- Unlimited Installs & Software Copies
- Unlimited Connections & Sessions
- 100 Unattended Remote Access Endpoints
- 10 Concurrent Sessions
- Full Branding & Customization
- IT Pro Features
- Small Business Features
- Automated PC Repair
Everything– $89/month or $69/month (annual billing)
- 1 Specialist Login ID
- Subaccounts
- Unlimited Installs & Software Copies
- Unlimited Connections & Sessions
- 400 Unattended Remote Access Endpoints
- 10 Concurrent Sessions
- Full Branding & Customization
- IT Pro Features
- Small Business Features
- Features for Business Growth
- Automated PC Repair
- Early Access to All New Features
Integrations
Integrations
Instant Housecall integrates with D7, a popular suite of computer diagnostics and repair tools.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dragonfly Technologies, Kens PC Repair, Clarity IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Instant Housecall is a remote support tool that revolutionizes how your IT business solves customers' computer problems.
Company Email
Contact No.
Company's Address
Instant Housecall Inc.
585 Dundas St E,
Third Floor
Toronto, ON M5A2B7,
Canada
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Patch Management Software
- IT Alerting
- Admin Console
- Agent Collaboration
- Background Access
- Help Desk Reporting
Pricing Info
GoTo Resolve offers various pricing plans for different business scales. Contact vendor to book for a free demo.
Free – $0
- Up to 3 agents
- Up to 5 Pro devices
- Unlimited Lite devices
- Device Monitoring
- Device Quick View
- Unattended Remote Access
- Reboot and Reconnect
- Multi-Session Handling
- File Transfer
- Admin Mode
- Session Recording (Always On)
- Unified GoTo Product Admin Center
- Multi-Factor Authentication
- Active Directory Connector
- Multi-Company Support
- Support Center
- Community Support
Remote Support – $40/month
- 1 agent included
- Unlimited Instant Remote Support
- Reboot and Reconnect
- Admin Mode
- Multi-Agent Collaboration
- Help Desk
- Remote Session Features in Free +
- Screen Blanking
- Agent Screenshare
- Session Transfer
- Incident Management
- End User Portal
- MS Teams Integration
- Email Ticket Submission
- Agent Web Helpdesk Console
- Integrated Remote Support
- Mobile Support (add-on)
- Camera Share Support (add-on)
- Account Administration Features in Free +
- Website PIN Entry Page Integration (includes GoTo branding)
- Support Center
- Community Support
- Live Email/Chat/Phone Customer Support
- iOS Remote View
- Android Remote Control
- Chromebook Remote View
- Zero Download for End User
- Annotations
- VoIP Audio
- Recordings
- Device Configuration and Restrictions
- Application and Content Management
- Device and Data Security
- Real-time Analytics, Dashboards, and Reports
- Automated Device Enrollment and Business Policies
Standard – $57/month
- Everything in Free and Remote Support +
- 1 agent included (+unlimited agent add-ons)
- 25 Pro devices included (+unlimited device add-ons)
- AV Management
- Remote Execution
- Antivirus Management
- Unlimited Instant (clientless) Remote Support
- Website PIN Entry page integration (GoTo Branding removed)
- Mass Deploy Devices
- Android Unattended Remote Access
Premium – By quote
- Everything in Standard+
- 3 agents included (+unlimited agent add-ons)
- 100 Pro devices included (+unlimited device add-ons)
- Windows Updates
- Application Updates
- Automation Scheduling
- Dedicated Onboarding Manager
Integrations
GoTo Resolve can seamlessly integrate with different platforms, such as:
- Zendesk
- Microsoft Teams
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Integrated Partner Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoTo Resolve is a simple, unified IT management and support solution that enables IT departments to do more with less.
Company Email
Contact No.
Company's Address
GoTo Group, Inc.
333 Summer Street, Boston Massachusetts 02210
USA
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Every time you compare various Customer Support Software apps you shouldn’t simply explore their features list and provided pricing packages. Pay attention to the fact that the service should be matching your needs and business so the more flexible their offer the better. Learn which platforms are supported by Instant Housecall and GoTo Resolve and be certain you will get mobile support for whatever devices you use in your company. You should also examine which languages and countries are supported, as this could be a critical factor for many businesses.
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