What is better Instabot or Semantria? The best Customer Support Software is a solution that can handle your company’s specific requirements. You can find which choice is best suited for your company if you assess a wider range of products before you decide which one is the best.
For instance, Instabot and Semantria are scored at 8.5 and 7.2, respectively, for overall quality and performance. Likewise, Instabot and Semantria have a user satisfaction rating of 94% and 100%, respectively, which reveals the general feedback they get from customers. Better yet, get in touch with a current user of the software and solicit their feedback about the software in question.
Users who want to save some time or could use a Customer Support Software advice from our experts may want to try out these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.
Instabot provides four plans for users to choose from, including an enterprise pricing plan that enables you to implement chatbots at a large scale and access white-glove services. Here are the details:
Base – $70/month ($49/month for annual billing)
Lead qualification automation
5,000 active users/month
1 custom Instabot team-developed chatbot
3 chatbots
Chatbot analytics
Marketing attribution
User segmentation & management
Data export
Integration with Zapier
Email support
Onboarding & training
Standard – $199/month ($149/month for annual billing)
Appointment & meeting booking and live chat
10,000 active users/month
1 custom Instabot team-developed chatbot
15 chatbots
All features in Base Plan, Plus:
Advanced UI options for chatbot
Real-time chat
Integration with calendar systems
Integration with Dialogflow
Advanced – $449/month ($349/month for annual billing)
Instabot is a chatbot platform that allows business and product owners and marketing agencies and professionals to build, deploy, and train AI chatbots without technical difficulties.
When you research different Customer Support Software apps you shouldn’t just explore their features list and available pricing plans. Consider that the solution should be matching your needs and team so the more flexible their offer the better. Check what systems are supported by Instabot and Semantria and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this might be a deal breaker for many companies.
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