What is better Informizely or Intercom? To make sure you acquire the most effective and productive Customer Experience Management Software for your company, you should compare products available on the market. For instance, here you can match Informizely’s overall score of 6.9 against Intercom’s score of 8.9. You can also review their general user satisfaction: Informizely (100%) vs. Intercom (96%).
Furthermore, you can review their pros and cons feature by feature, including their contract conditions and costs. By comparing products you are improving your chances to choose the best software for your situation. Of course you must understand your particular requirements to realize which solution meets those needs.
Our team put a lot of effort to review all popular Survey Tools services offered on the market, but among them these three deserved our special attention: Sogolytics, Qualtrics Research Core, Alchemer.
Informizely offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Small business: $55/month (billed annually)
1 domain, 1 user
250 responses/month
Unlimited surveys and views
Customizable styling
Text analysis and drill down reporting
Exit intent surveys
Professional: $165/month (billed annually)
Small Business features plus
No Informizely branding
3 users, 5,000 responses per month
Advanced targeting features
Mobile-optimized surveys
Background/clickable images
MailChimp and Google Analytics Integration
Enterprise: $275/month (billed annually)
Professional features plus
3 domains
Target on user IDs, cookie values and JavaScript variables
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
When you compare various Customer Experience Management Software apps you shouldn’t only look at their features list and offered pricing packages. Consider that the app must be meeting your work processes and business so the more flexible their offer the better. Learn which systems are supported by Informizely and Intercom and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a key element for many companies.
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