What is better iHelpDesk or Live2Support? Selecting the right Help Desk Software for your organization is difficult with a lot of functions, choices, and offers to take note of. But, relying on our review directory will help you to streamline the selection process by getting all major software in a single place.
For instance, you can match iHelpDesk and Live2Support for their tools and overall scores, namely, 6.5 and 8.1, respectively. Similarly, you can see which software has better general user satisfaction rating: 100% (iHelpDesk) and 100% (Live2Support) to find out which software is better for your business. Don’t simply buy the software with the cheapest price, but the service that offers the best value.
Our experts made sure to review all popular products that you can find on the market, but among them these three caught our special attention: .
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
No Help Desk Software will be perfect enough to cover all the needs of a specific team. Though core functionalities of iHelpDesk and Live2Support are important you should also carefully analyze the integrations supported by every service. Very often you will already be working with various kinds of SaaS software in your company and it’s definitely more beneficial to opt for solutions that integrate well with each other. With that approach you can ensure a smooth transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one service and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
