What is better iHelpDesk or Front? Today’s businesses require the best Help Desk Software product to keep on being competitive. On this page we help you with choosing the right service, by allowing you to compare iHelpDesk and Front down to the very details of their individual offers.
You can even examine our overall scoring values, which rate the software all round quality and performance. iHelpDesk got a 6.5 score, while Front has a score of 8.8. Likewise, you may compare their general user satisfaction rating: 100% (iHelpDesk) against 90% (Front). Remember to choose the application that best addresses your top priorities, not the software with a lot of features.
Those of you who don't have much time or need a recommendation from our team might want to try out these top choices for the current year: .
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at [email protected].
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
When you select a service that you believe will work best for your team you shouldn’t just limit yourself to what professionals have to say about it. In many cases individual experience with the software may be different, depending on your own preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for every software to give you a quick impression of how real users of iHelpDesk and Front rate their experience with the software. Our algorithm is based on complex analysis of product mentions on other websites, social networks and blogs, so you are going to receive a full and reliable overview of what other clients think about each app. In this case iHelpDesk has a total satisfaction rating at 100% while for Front 90% of people say they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
