IdeaScale
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 1 Community
- Logo Upload
- Profanity Filter
- Mobile Optimized
- Custom Fields
- Social Integration
- Google Analytics
- Innovation Widget
- 99.5% Up-Time Guarantee
- Resources & Training
- Workflow Management
- Idea Refinement
- Evaluation Tool Set
- SAML
- Full API Access
- Security/ SAS 70 Type II
- Single Sign-On
Pricing Info
Pricing Info
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
- 5 Campaigns
- Logo Upload
- Profanity Filter
- Mobile Optimized
- Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
- 15 Campaigns
- 10 Custom Fields
- Social Integration
- Public or Private Community
- Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
Both plans come with the following features:
- Unlimited Campaigns
- 20 Custom Fields
- Dedicated Support & Training
- Idea Refinement & Evaluation
- Full API Access
Integrations
Integrations
IdeaScale integrates with:
- Sharepoint
- Yammer
- Wordpress
- OneLogin
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bayada, City of Atlanta, Columbia University, EA, NBC. NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IdeaScale is an open innovation platform that uses crowdsourcing to help you find and develop the next big thing.
Company Email
sales@ideascale.com
Contact No.
Company's Address
1506 19th St. N.W. Suite 4, Washington, D.C. 20036
IdeaScale Comparisons
Popular IdeaScale Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Authoring
- Internal Use
- External Use
- Analytics & Management Reports
- Publishing
- User & Guide Administration
- APIs
Pricing Info
Intern – $6/user/month
- Authoring Tools except Clone Guides
- Unlimited Internal Incidents
- Responsive view for Agent traversal
- Mobile compatible (for field agents)
- Yonyx Landing Page – Browse Guides
- Embed Yonyx Landing Page in CRM
- Guide, User, Author Activity Reports
- 2 Lines of Businesses
- 1 Catalog Per Line Of Business
- User and Guide Administration
- Email Support
Junior – $11/user/month
- All Intern features
- Co-Branding of guides – fonts/colors/size/logos
- Email Customer Compliments and Escalations to Author
- Cumulative Tranversal Analytics
- 2 Lines of Businesses
- 4 Catalogs Per Line of Business
- Email and Phone Support
Professional – $17/user/month
- All Junior features
- Clone GuidesFull text search across all published guides
- Generate Yonyx OneClickTM Transcript for CRM integration
- Create ticket in CRM from Yonyx Guides
- Incident Details – including csv export
- 2 Lines of Businesses
- 8 Catalogs per Line of Business
- Javascript APIs
- REST APIs
- Email and Phone Support
- Account Management
Executive – $22/user/month
- All Professional features
- Single-Sign-On (SSO) Integration
- Unlimited Lines of Businesses
- Unlimited Catalogs per Line of Business
- URL Branding
Integrations
Yonyx integrates with the following business systems and applications:
- Zendesk
- Microsoft Dynamics CRM
- Freshdesk
- Salesforce Desk.com
- Salesforce Service Cloud
- NetSuite
- Oracle RightNow Contact Center Experience
- ServiceNow
- Oracle Service Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fonality, Mailstreet, McNally, Apptix
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Yonyx provides a cloud based platform for your subject matter experts to build decision tree driven interactive guides for customer service.
Company Email
sales@yonyx.com
Contact No.
Company's Address
Yonyx, Inc.
640 W. California Avenue, Suite 210
Sunnyvale, CA 94086, USA
Yonyx Comparisons
Popular Yonyx Alternatives
You shouldn’t count on only a wide array of features and adjustable pricing packages from a popular Customer Support Software. Almost as important as core features is a quality customer support. You want to ensure that if you have any questions about IdeaScale or Yonyx, or you struggle with some problems, or maybe you’ll want to request a certain update or functionality useful to your team you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you are able to benefit from individual training or at the very least a knowledge base you can use.
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