What is better IdeaScale or WhatUsersDo? When selecting the proper Customer Support Software for your enterprise our recommendation is that you evaluate the features, prices, as well as other crucial information about the product and vendor. Here, you can check the similarities and differences between IdeaScale (overall score at 7.8 and user satisfaction at 97%) and WhatUsersDo (overall score at 7.3 and user satisfaction at 99%).
You can also check their particulars elements, for example functions, plans, costs, conditions, etc. Moreover, read the terms closely for information on extra charges, such as, setup cost, independent customer service, upgrade fees, storage fees, and other similar charges.
At this time, the best services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
In case you are still having doubts about which product will work best in your case it might be a sensible idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular a given app is and how wide is its online presence. For example, in case of Facebook IdeaScale has 647 likes on their official profile while WhatUsersDo profile is liked by 769 users.
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