What is better ICTBroadcast or MobileDay? A great way to find the right Customer Support Software product for your firm is to compare the solutions against each other. Here you can compare ICTBroadcast and MobileDay and see their capabilities compared contrastively to help you pick which one is the better product.
Similarly, you can review their overall ratings, such as: overall score (ICTBroadcast: 8.0 vs. MobileDay: 7.5) and user satisfaction (ICTBroadcast: 97% vs. MobileDay: 100%). Check their varying features and similarities and discover which one outperforms the other. Moreover, imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
We did our best to prepare reviews of all popular Call Center Software products offered out there, but among them these three deserved our special attention: Freshdesk Contact Center, JustCall, Zendesk.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
You shouldn’t expect just a broad array of useful tools and adjustable pricing from a well-known Customer Support Software. Almost as essential as main features is a quality customer support. You want to ensure that when you have any questions about ICTBroadcast or MobileDay, or you run into a problem, or perhaps you’ll need to ask for a certain change or feature beneficial to your team you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to enjoy personal training or at least an FAQ you can use.
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