What is better ICTBroadcast or CONTAQUE Predictive Dialer? Various firms demand different types of Customer Support Software. To understand well which solution suits you, consider comparing various alternatives feature by feature along with their conditions and prices. Furthermore, you may get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: ICTBroadcast (8.0) vs. CONTAQUE Predictive Dialer (8.0) for all round quality and usefulness; ICTBroadcast (97%) vs. CONTAQUE Predictive Dialer (N/A%) for user satisfaction rating. Analyze their high and weak points and find out which software is a better option for your company. A simple, practical way is to note down the pros and cons of both solutions side by side and check which solution is better.
In the event you want to quickly find the more reliable Call Center Software according to our experts we advise you examine the following products: Freshdesk Contact Center, JustCall, Zendesk.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.
In case you are still having second thoughts about which solution will be best for your company it may be a good idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular each solution is and how large is its online presence. For instance ICTBroadcast Twitter account has currently 3 followers. At the same time CONTAQUE Predictive Dialer Twitter is followed by 275 people.
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