What is better ICTBroadcast or CallPesa? If you wish to get a convenient way to decide which Customer Support Software product is better, our proprietary system gives ICTBroadcast a score of 8.0 and CallPesa a score of 8.0 for general quality and performance. Moreover, ICTBroadcast is rated at 97%, while CallPesa is rated 94% for their user satisfaction level.
You can also examine their product details, such as modules, tools, options, plans, costs, and much more. Find out whether the solution can customize a few of its processes to ensure the app fits your own business processes.
Our team put a lot of effort to review all popular Call Center Software products that you can find on the market, but among them these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
All the data, information and experiences that we offered in this analysis were collected from official vendor sites, promotional materials available online, real-life experience from real customers as well as our individual everyday use of every software by an expert. We do our best to thoroughly examine each service, so we not only examine it internally, but we also compare our findings with opinions of other members from the SaaS community.
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