Hybrid.Chat
vsHybrid.Chat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead Generation
- Customer Support
- Integrations with Popular Messenger Apps
- Site Chat Widger/Chatbot Builder
- Easy and Seamless Human Agent Takeover
Pricing Info
Pricing Info
Hybrid.Chat offers the following basic and enterprise pricing packages:
Starter – Free
- 100 monthly conversations
- 1 Chatbot or domain
- Embed Widgets
Basic – $29/month or $25/month (Annual Billing)
- 1,000 monthly conversations
- 3 Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
Pro – $49/month or $39/month (Annual Billing)
- 10,000 monthly conversations
- 10 Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
Agency – Custom Enterprise Pricing
- Unlimited monthly conversations
- Unlimited Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
Integrations
Integrations
Hybrid.Chat integrates with the following business systems and applications:
- Slack
- MatterMost
- Telegram
- HipChat
- SalesForce
- Zoho CRM
- HighRise
- SugarCRM
- PipeDrive
- HelpDesk
- Zendesk
- Freshdesk
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.
Company Email
hello@hybrid.chat
Contact No.
Company's Address
Smarter.Codes
F 429, Industrial Area
Phase 8b, Mohali
India
Hybrid.Chat Comparisons
Popular Hybrid.Chat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
info@oxontech.com
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
OXON Comparisons
Popular OXON Alternatives
Please pay attention to the fact that even though both Hybrid.Chat and OXON may provide a reliable set of features every solution may be designed for a different business size. If you are analyzing various solutions you may want to give some attention to a company size they are aimed at. Specific functionalities could scale up with no problem for large enterprises but if you run a small or medium company it’s often more sensible to refrain paying for complex features that you may never use.
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