Microsoft Dynamics 365
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticketing
- Customer feedback
- Knowledge base
- Live chat
- Conversational bots
- Conversations dashboard
- Team email
- Automation & routing
- Reporting
- Contact management
- Contact & company insights
- Company records
- Email scheduling
- Email tracking & notifications
- Email templates
- Email sequences
- Documents
- Calling
- Meeting scheduling
- Canned snippets
- Integration
- Phone & email support
Pricing Info
Pricing Info
Free – $0
- Contact management
- Ticketing
- Live chat
- Team email
- Tickets closed reports
- Reporting dashboard
- Shared inbox
Starter – $18/month (billed annually)
- All Free features, plus:
- HubSpot branding removed
- Conversation routing
- Email sequences
Professional – $450/month (billed annually)
- All Starter features, plus:
- Phone support
- Customer feedback
- Knowledge base
- Customer service Automation
- Multiple ticket pipelines
- Teams
- 1:1 video creating and hosting
- Salesforce integration
- Multiple currencies
- Custom reporting
Enterprise – $1,200/month (billed annually)
- All Professional features, plus:
- Playbooks
- Calculated properties
- Single sign-on
- Goals
Integrations
Integrations
- Gmail
- Google Calendar
- Hubspot for WordPress
- Outlook
- Zapier
- Outlook Calendar
- Facebook Ads
- Google Ads
- Zoom
- LinkedIn Sales Navigator
- Slack
- LinkedIn Ads
- Facebook Messenger
- Google Contacts
- Mailchimp
- Google Search Console
- Calendly
- Google Meet
- Microsoft Teams
- Typeform
- Outlook Contacts
- Google Sheets
- Canva
- Make
- Databox
- PandaDoc
- Eventbrite
- Salesforce
- Gravity Forms
- Shopify
- SurveyMonkey
- WooCommerce by MakeWebBetter
- Aircall
- Jotform
- Stripe Data Sync
- monday.com
- CRM Perks by Wordpress Plugins
- Asana
- Supermetrics
- Hotjar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
storylead
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
Company Email
Contact No.
Company's Address
25 First Street, 2nd FloorCambridge, MA 02141United States
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Pricing:
Starting from $20
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer insights
- Editable grids
- Web API enhancements
- Activity sorting control
- Programmatic management of product properties
- Define access permission for modular business apps
- Use form scripts to add icons with tooltip text for view columns
- Client APIs for creating and managing records in Dynamics 365 mobile clients
- Server-to-server authentication
- Process enhancements
- Sitemap designer for apps
- Power BI
- Dynamics 365 app for Outlook
- Cortana integration
Pricing Info
Dynamics 356 pricing varies depending on the business area you choose. Custom pricing is also available for nonprofit organizations.
Marketing
| Price for organizations without any other Dynamics 365 app | Price for organizations with qualifying Dynamics 365 app | |
| Marketing | From $1,500 per tenant/month | From $750 per tenant/month |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Sales
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Sales Professional | $65 per user/month | $20 per user/month |
| Sales Enterprise | $95 per user/month | $20 per user/month |
| Sales Premium | $135 per user/month | |
| Microsoft Relationship Sales | $162 per user/month | |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Customer Service
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Customer Service Professional | $50 per user/month | $20 per user/month |
| Customer Service Enterprise | $95 per user/month | $20 per user/month |
| Virtual Agent for Customer Service | From $1,100 per tenant/month | |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Field Service
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Field Service | $95 per user/month | $20 per user/month |
| Remote Assist | $65 per user/month | $20 per user/month |
| Guides | $65 per user/month | |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Finance
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Finance | $180 per user/month | $30 per user/month |
| Business Central Essentials | $70 per user/month | |
| Business Central Premium | $100 per user/month |
Operations
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Supply Chain Management | $180 per user/month | $30 per user/month |
| Project Operations | $120 per user/month | $30 per user/month |
| Business Central Essentials | $70 per user/month | |
| Business Central Premium | $100 per user/month |
Commerce
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Commerce | $180 per user/month | $30 per user/month |
| Fraud Protection | $1,000 per tenant/month | |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
Human Resources
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Human Resources | $120 per user/month | $30 per user/month |
| Guides | $65 per user/month | |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Integrations
- Sharepoint
- Outlook
- Exchange
- Yammer
- One Note
- Power BI
- Office 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- ESB Integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Covirán, Ashley Furniture, Hitachi Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based CRM and ERP applications powered by cutting-edge technology, such as AI and machine learning. Includes modules for marketing, sales, service, finance, operations, and commerce. Provides a 360-degree view of your organization to uncover real-time insights that drive better business outcomes.
Company Email
Contact No.
Company's Address
Microsoft Headquarters
One Microsoft Way
Redmond, WA 98052
USA
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Popular Microsoft Dynamics 365 Alternatives
Almost as essential as features and client support quality are pricing options provided by HubSpot Service Hub and Microsoft Dynamics 365. While pricing should not be the only element it’s surely a significant thing to consider. You should count on a flexible pricing package that can be matched with your team size and effortlessly scaled up every time your business grows. Make sure you don’t select packages that have additional functionalities that you won’t use and always make an effort to contact with the vendor directly because big companies can frequently count on discounts. You should also give a chance to a free trial or demo of every service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to pay any money and offers a solid overview of what it’s like to work with HubSpot Service Hub and Microsoft Dynamics 365.
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