ALVAO
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Complete Service Desk
- Big Data Intelligence
- Automated and Social Self Service
- Best Practices
- Agile and Automated Change Management
- Mobile Phone and Tablet Support
Pricing Info
Pricing Info
Pricing is available on a by quote basis. Contact the vendor directly for more pricing information.
Integrations
Integrations
HP Service Manager offers integration with the following business systems and applications:
- Ayehu
- ERPM
- IBM RTC
- HP uCMDB
- Oracle Enterprise Manager
- VMware vSphere
- UCCE
- Seamless Technologies
- Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
Company Email
Contact No.
Company's Address
3000 Hanover St.
Palo Alto
California
94304-1112
United States
HP Service Manager Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Microsoft 365 Optimization
- Intune integration
- CMDB
- Custom Apps
- Advanced Workflows
- Azure DevOps
- Asset Inventory
- Enterprise API
- Electronic Handover Forms
- SAM Assistant
- Power Automate integration
- SLA Management
- Problem Management
- Release Management
- Customizable Agent Roles
- Advanced Reporting
- Change Management
- Incident Management
- Service Catalog
- Knowledge Base
- Workflow Automation
Pricing Info
ALVAO offers free trial, SMB, and enterprise pricing packages. Explore the details and select the plan that suits your business needs.
Asset Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Service Desk
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
IT Service Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
- Standard HW/SW Request
- Forms
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Integrations
- Outlook
- Microsoft Teams
- Power BI
- Azure DevOps
- Power Automate
- MS Intune
- Microsoft Azure
- Azure Active Directory
- SharePoint
- Microsoft Exchange
- Microsoft To Do
- JIRA
- SAP
- ChatGPT
- Helios
- Microsoft 365
- Microsoft Dynamics 365
- OrcaScan
- Nagios
- Zabbix
- InTune
- Configuration Management
- bmc
- iTop
- OTRS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Heineken, Avast, Essox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
Company Email
Contact No.
Company's Address
ALVAO IT Service Management
Štefánikova 16, Brno, 602 00
Czech Republic
ALVAO Comparisons
Popular ALVAO Alternatives
You don’t want only a wide set of features and flexible pricing plans from a well-known Help Desk Software. Almost as crucial as main features is a top-notch customer support. You want to ensure that when you have any questions about HP Service Manager or ALVAO, or you run into a problem, or perhaps you’ll need to request a certain revision or functionality useful to your business you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are offered. It’s also a major asset if you are able to enjoy personal training or at least a knowledge base you can use.
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