Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Team Access
- Advanced data views
- Annotations and Events
- Appharbor metrics
- Application monitoring
- AWS Cloudwatch monitoring
- Backups to Amazon S3
- Dropwizard support
- Flexible data retention
- Flexible pricing
- Grafana Dashboards
- Heroku Support
- High-resolution data
- Hosted StatsD
- Log integration
- Logstash log metrics
- Secure backups
- Server monitoring
- Shareable Dashboards
- World-class support
-
Alerting
-
APIs for all major features put you in control
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Automation
-
Hosted Graphite agent
-
Integrations
-
User permissions
-
Graph sharing
Pricing Info
Pricing Info
Hosted Graphite offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your business:
- $85/month
- 6 months retention
- 30s resolution
- 10 alerts
- 750 metrics
- 2 team users
- $429/month
- 13 months retention
- 5s resolution
- 25 alerts
- 3000 metrics
- 2 team users
- 8 light users
- $1099/month
- 18 months retention
- 5s resolution
- 100 alerts
- 15,000 metrics
- 5 team users
- 10 light users
- $1,599/month
- 2 year retention
- 5s resolution
- 150 alerts
- 40,000 metrics
- 10 team users
- 15 light users
- $2,129/month
- 2 year retention
- 5s resolution
- 200 alerts
- 75,000 metrics
- 25 team users
- 15 light users
- $3,849/month
- 2 year retention
- 5s resolution
- 250 alerts
- 150,000 metrics
- 50 team users
- 25 light users
- Customer retention
- 5s resolution
- Unlimited alerts
- Millions of metrics
- Unlimited team users
- Unlimited light users
Integrations
Integrations
Hosted Graphite integrates with the following systems:
- Amazon EC2
- Geckoboard
- GitHub
- Heroku
- AppFog
- AppHarbor
- CloudControl
- AWS
- Hosted StatsD
- Pingdom
- Logentries
- OpsGenie
- HipChat
- CollectD
- CircleCI
- PagerDuty
- Slack
- Webhooks
- VictorOps
- New Relic
- Amazon ElastiCache
- Amazon ELB
- Amazon Kinesis
- Amazon RDS
- Amazon EBS
- Amazon EMR
- Amazon ECS
- Amazon Firehose
- Amazon Cloudfront
- Amazon Redshift
- Amazon DynamoDB
- Amazon Lambda
- Amazon SQS
- Amazon Streams
- Papertrail
- Sentry
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Playtika, Hive Streaming, IMG IX, One Spot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Hosted Graphite offers a hosted version of Graphite metrics software, used by thousands of businesses.
Company Email
sales@hostedgraphite.com
Contact No.
Company's Address
47 Drury Street, Dublin 2, Ireland
Hosted Graphite Comparisons
Popular Hosted Graphite Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
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Both Hosted Graphite and Freshservice were evaluated by a panel of independent B2B experts who carried out a full study of all crucial aspects of every service. Their total score was calculated with unique SmartScore algorithm which provides a separate partial score to every factor including: main functionalities, customer support, mobile support, security, client satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only aspect crucial to a business so we make sure we pay attention to all sides of a software prior to calculating its final score.
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