What is better HoduCC or Unymira Knowledge Center? Getting the most effective Customer Support Software for your firm is vital to growing your company’s effectiveness. In our platform, it's easy to evaluate various solutions to see which one is the proper software for your requirements. Here you can match HoduCC vs. Unymira Knowledge Center and check out their overall scores (8.0 vs. 8.0, respectively) and user satisfaction rating (92% vs. N/A%, respectively).
You can also analyze the specifics of costs, terms, plans, functions, tools, and more, and find out which software offers more advantages for your business. In general, select the software which helps you to scale the features and price terms to address your sales growth or lack of it.
Users who are pressed for time or want a Call Center Software suggestion from our experts may want to investigate these top choices for the current year: Zendesk, JustCall, Freshdesk Contact Center.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Almost as important as features and customer support responsiveness are pricing packages made available by HoduCC and Unymira Knowledge Center. Although price should not be the sole aspect it’s without a doubt an important thing to consider. You should try to find a flexible pricing package that can be adjusted to your business size and effortlessly scaled up when your company develops. You should be certain you don’t pick plans that include additional tools that you won’t find a use for and always try to contact with the vendor directly because enterprises can often benefit from special pricing. You should also give a chance to a free trial or demo of each solution to spend at least some time working with it. It’s a helpful experience that doesn’t require you to spend any money and offers a reliable overview of what it feels like to work with HoduCC and Unymira Knowledge Center.
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