What is better Hiver or Service Creatio? With a wide range of functions, pricing, conditions, and more to compare, choosing the right Help Desk Software for your business is tricky. Nevertheless making use of our system, it is simple to match the features of Hiver and Service Creatio as well as their general rating, respectively as: 8.8 and 8.6 for overall score and 96% and 100% for user satisfaction.
You can also compare them feature by feature and see which application is a more suitable fit for your enterprise. Remember to ask for a free trial first before opting in for a plan to see how the program performs in practical situations.
Our team put a lot of effort to review all popular Help Desk Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
You don’t want just a broad set of features and scalable pricing from a credible Help Desk Software. Almost as important as main features is a quality customer support. You want to ensure that in a situation where you have any questions about Hiver or Service Creatio, or you face some problems, or maybe you’ll need to request a specific revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to profit from personal training or at least an FAQ you can use.
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